ASSOCIATE DIRECTOR, Academic Support Svcs

Classification Title:

ASO DIR, Academic Support Svcs

Classification Minimum Requirements:

Master's degree in an appropriate area and four years of relevant experience; or a bachelor's degree in an appropriate area and six years of relevant experience.

Job Description:

Outreach and Networking

This position is responsible for the development of corporate engagement strategies to promote the programs under the supervision of the Director of the UF CISE @ JAX.

A critical aspect this function is the responsibility for developing corporate contacts to raise awareness and motivate interest in the program. This requires personal contact with human resources personnel and/or technical managers, including visits to corporate sites, and the organization and presentation of information sessions at remote locations that attract potential applicants, human resources personnel, and/or technical managers. To carry out these activities, this position requires frequent travel throughout the state.

This position promotes alumni relations and fosters networking opportunities among program participants and with graduates; also, acts as liaison for students/alumni with potential employers, as well as with the Career Resource Center.

This position plans and coordinates various special events for students, including new student orientation, graduation-related events, and end-of-semester events. Event coordination includes selecting and securing an appropriate facility, planning, and ordering catering services, negotiating prices, preparing, and distributing invitations, maintaining counts of expected attendees, representing the program at events, making payment via PCard, or coordinating payment by PO via departmental staff.

Application Processing and Admissions related Responsibilities

This position is responsible for advising and guiding prospective students in the completion of their applications, and for the timely and accurate processing of student applications, including handling confidential application materials. It is crucial for this position to establish and maintain contact with potential applicants, screen them for admissibility, and encourage them to apply, when appropriate. Following up with prospective students and providing assistance with application forms and procedures is often necessary. The position evaluates submitted application materials for completeness and is responsible for carrying out interviews with applicants either in person or by telephone and advising them on the final admission decisions. It is also responsible for compiling application files and the summary report for the CISE Admissions Committee and facilitating the review cycle, including setting deadlines and sending reminders as needed. It processes decision letters and obtains required signatures through DocuSign.

This position is responsible for advising and counseling admitted students, and for resolving issues in appropriate fashion, frequently interacting with personnel in the Office of Admissions and the Graduate School.

Program Management

This position is responsible for developing and recommending policies pertaining to the Jacksonville Engineering Management program under the supervision of the Director, and for interpreting and implementing educational and administrative policies and regulations; ensuring that all policies and activities are in compliance with applicable rules for non-traditional program offerings.

This position is responsible for monitoring revenues and expenditures. This position oversees the calculation of student program fees, and invoicing and account recordkeeping efforts for student fees. This position monitors payments and will occasionally be required to take action to enforce payment deadlines and to implement payment collection activities. This position is responsible for providing invoices and receipts to students for course fees upon student request (for reimbursement purposes), following up on past due accounts, and issuing documentation per student request for reimbursement purposes. It maintains confidential and sensitive student account records for the program.

This position is responsible for performing fiscal activities, including planning and processing travel for faculty and TAs, as well as making PCard purchases and processing and tracking the associated paperwork, requesting, and tracking purchase orders, and monitoring invoice payment system to ensure that invoices are processed on time and accurately. The responsibilities include fostering good vendor relations, facilitating vendor use and access to the UF system for billing, when applicable.

This position functions for the Program Director in their absence, as required.

Student Services