Human Resources Director, Johns Hopkins Public Safety

We are seeking a Human Resources Director, Johns Hopkins Public Safety.  The Human Resources Director, Johns Hopkins Public Safety Will Manage, plan, and implements a full range of HR programs and policies for JHPS. Identifies broad objectives, directs significant programs and functions with a very high degree of autonomy. Oversees comprehensive human resources support for the enterprise, including employee relations consultation, performance management and coaching, onboarding support, retention and succession planning and HR records administration, ensuring all procedures and activities comply with legal regulations, and relevant policies and practices.

Specific Duties & Responsibilities

• Act as strategic HR partner and advisor to the JHPS leadership team, managers and staff. Partner with JHU/JHM HR leadership team for legal, compliance and other direction.
• Manage JHPS employee relations issues and advises management on performance management, coaching, termination, and disciplinary processes. Makes recommendations to resolve complex employment-related matters and knows when to escalate or engage others.
• Implement solutions and meet goals around attracting, engaging, retaining, and developing talent.
• Partner with various functions within JHU/JHM Human Resources (i.e. Talent Acquisition, Compensation, Organizational Development) to execute deliverables and enterprise-specific HR strategies.
• Manage and support internal projects and programs, including enterprise-wide HR communications, engagement activities, onboarding activities, and recognition efforts.
• Actively evaluate existing programs and engage in continuous improvement of systems and processes or creation of new programs.
• Collect and analyze relevant data to support recommendations for decision-making.
• Conduct exit interviews and maintain exit procedures for employees leaving JHPS.
• Process relevant data changes on behalf of employees within the appropriate HR systems.
• In consultation with Compensation teams of JHU and JHM, provide guidance and make recommendations on appropriate starting salaries and promotional salaries for staff to ensure maintaining balance of equity. Develop career paths with position descriptions to foster opportunities for high performing staff.
• Administer human resources policies and procedures that may cover a variety of human resources functional areas.
• Provide coaching and development feedback to managers and employees.
• Oversee the HR related activities done by others in the JPHS unit.
• Demonstrate excellence in discipline and understands the implications of decisions and actions on segments of the organization outside one’s immediate area of responsibility.

Competencies

Customer Service Orientation

• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Collaboration

• Works effectively and constructively with others; shares time, energy and knowledge with others to ensure they can succeed.

Time Management

• Ability to manage competing, high priority demands, prioritizing workload, managing projects and multiple responsibilities against strict deadlines.
  

Relationship Building

• Maintains and fosters relationships within, across, and external to organizational boundaries.

Conflict Resolution

• Strong persuasion and conflict resolution skills. Ability to remain calm and professional under stress and during emotionally difficult employee matters.
  

Inclusion

• Demonstrates awareness and respect of cultural and individual values; appreciates and leverages the strengths of others to accomplish goals.

Problem Solving

• Applies critical-thinking skills to solve problems by generating, evaluating, and implementing positive solutions.

Organization Knowledge

• Understands the vision, mission, and values of an organization in order to achieve success.
  

Effective Communicator

• Provides regular, consistent, and meaningful information; listening carefully to others and ensures messages are understood.
  

Management Capabilities

• Knowledge of administrative and office procedures and technology systems and workplace terminology.
  

Lead with Integrity

• Instills mutual trust and confidence, creates a culture that fosters high standards of ethics, behaves in a fair and ethical manner to