Medical Assistant Float

Job DetailsJob Location: CMC Lodi East - Lodi, CA 95240Position Type: Full TimeEducation Level: High SchoolSalary Range: $22.11 - $23.41 HourlyAt Community Medical Centers (CMC), we’re passionate about improving health and well-being in the communities we call home. That’s why we work to ensure even our most vulnerable neighbors have affordable access to quality healthcare, regardless of age, income, or background. We offer integrated medical, dental, behavioral health, and supportive services, with a model of care that puts the patient at the center of a team-based approach. As one of the region’s largest healthcare providers, our growing network of neighborhood health centers serves over 100,000 patients in San Joaquin and Solano counties.

MISSION

Working together to improve health and well-being in our communities.

BENEFITS

Competitive Pay
Medical, Dental, & Vision benefits options for full-time employees
Flexible spending account for medical expenses
Dependent care
Employee assistance program
Life Insurance
Pet Insurance
Short Term/Long Term Disability Insurances
403(b) retirement saving plan with company match
10 paid sick days/12 Holidays/Vacations days vary on position
In Shape Discounted Gym Membership
Excellent growth and advancement opportunities
Collaborative and diverse environment

POSITION SUMMARY:
The Medical Assistant (MA) works as a part of the Care Team with the licensed clinical staff and others to provide medical care to the patients at Community Medical Centers (CMC). The MA is responsible for conducting several key processes in order to provide an excellent patient experience. This includes robust calls, pre-visit chart scrubbing, red carpeting, monitoring adherence to preventive care measures and conducting the intake assessment, including medication reconciliation, vital signs, height weight and other screenings and rooming, prior to the provider visit.  This position reports to and is under the general direction of the physician staff. The MA reports directly to the Center Manager or Back Office Supervisor as designated at the site(s) of assignment for supervision and training, delivery of services and performance evaluations. The Chief Nursing Officer (CNO) provides oversight of the clinical activities of the MA’s.

SPECIFIC DUTIES:

Promotes the mission, vision, and values of the organization.
Conducts intake assessments, including reason for visit, pertinent medical histories, medication reconciliation, vital signs, obtains consents for procedure(s) and other testing, such as vision and hearing.
Sets up Telehealth Appointments and conducts as much of the intake assessment above as is possible over the telephone or tele video.
Conducts pre-visit robust chart scrubbing to identify any follow-up issues, screenings or preventive care needed prior to visit.
Ensure that appropriate screening tools have been completed such as PHQ 9, Health Literacy, etc.
Ensures that the team adheres to CMC’s Best Practices of “Team Care” and conducts daily and ad hoc huddles with the Care Team.
Provides red carpeting services to all patients.
Identifies and documents patient self-management goals and follow up goals during the intake process.
Prepare examination areas, immunizations, instruments, and set up for procedures    
Assist in maintaining efficient patient flow, advice MA/Receptionists Leads and/or  Center Manager if client wait times are greater than fif¬teen (15) minutes.
Provides interpretation for non-English speaking patients for providers and other staff as needed. Work with provider to set up telephonic or video remote interpreter process for appropriate patient communication. 
Give oral, intramuscular, intradermal, and subcutaneous injections of immunizations as ordered by clinicians and covered under scope of practice.
Perform and record urine dips and prepare urine samples for laboratory.  Instruct patients in specimen collection.
Provides normal lab results to patient only after provider has signed off. During robust chart reviews identifies any lab results not signed off by a provider.
Conducts other CLIA-waived laboratory testing’s, such as glucose, pregnancy, and rapid strep.
Perform capillary specimen collection for CLIA waived testing.  
Processes and handles blood and /or specimens.  
Performance and documentation of laboratory equipment quality control.
Record entries in the Electronic Health Record (EHR) as appropriate for both face-to-face and phone call encounters.
Facilitates communications between the provider and the patient in a timely and effective manner.
Ability to work independently with minimum of supervision and to take direction from different clinicians.
Function as part of a team in the provision of patient care and performance of daily activities. 
Provides and strives for Excellent Patient Experience.
Assist provider and licensed nursing staff in the intake assessment of patients and patient telephone calls.