Security Manager

Branch Location:   Bull Street Library

Reports To: Director of Regional Operations   

General Summary: 

The Security Manager, under the general direction of the Director of Regional Operations, is responsible for managing the security program and monitoring security staff for the entire library system. Promotes the security of library premises, property, customers, and staff by maintaining a high level of visibility and vigilance.  Ensure the delivery of exceptional customer service and maintain high productivity and high staff morale within the security department. As Security Manager, you must demonstrate outstanding interpersonal skills, as a large portion of this job will involve interacting with staff and the general public.  

Responsibilities: 

All duties listed below are essential job functions for which reasonable accommodations will be made.  All job requirements listed indicate the minimum level of knowledge, skills and/or abilities deemed necessary to perform the job proficiently.  This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.  Employees may be required to perform any other job-related duties as requested by the Director of Regional Operations subject to reasonable accommodation. 

Essential Roles and Responsibilities: 

·        Deals effectively and appropriately with disorderly patrons whenever necessary, effectively correcting them, removing them, preventing harm to property or persons, and notifying law enforcement as appropriate

·        Interprets, communicates, and enforces library policies, procedures, and code of conduct with library patrons; communicates information related to security to library staff

·        Write Incident Reports and prepare LOPL Trespass notices

·        Coordinate security needs for entire library system: monitor schedules and rotations for adequate coverage; Assists with the recruitment and selection of safety coordinators

·        Plans and implements security patrols of the Main Library and branches with assigned security personnel including patrols of the exterior of the property

·        Maintain a high level of visibility and vigilance for security purposes and positive public relations

·        Coordinates all matters involving library-controlled parking, and enforce towing of unauthorized vehicles

·        Perform security evaluations and inspections for 16 library locations

·        Coordinates with outside authorities on investigations, court appearances, and prosecutions

·        Works with Associate Directors and Branch Managers to help achieve the vision, mission, and goals of Charleston County Library.      

·        Coordinates security needs for all special events involving the library and its facilities

·        Assessment of LPOPL Security needs for reorganization of library security team.

·        Responsible for recruitment, hiring and training of systemwide security staff.  

·        Perform other duties as assigned. 

Knowledge, Skills, and Abilities: 

·        Knowledge of the operation of public library services and facilities

·        Knowledge of security methods and procedures, including physical, technical, administrative, and legal aspects of security

·        Working knowledge of any required computer programs and security technology

·        Skill to work with the technical equipment involved with the job

·        Ability to analyze and respond to incident reports and communicate in a timely manner to supervisor or administration                      

·        Ability to select, train, supervise and manage security team

·        Ability to identify potential issues or conflicts, modify processes and resolve conflict as the need arises

·        Ability to establish and maintain effective working relations