Sales Support, Clinical Application Specialist, Ultrasound Workspace (US-Remote)
PhilipsAbout the role
Job Title
Sales Support, Clinical Application Specialist, Ultrasound Workspace (US-Remote)Job Description
The Clinical Applications Specialist will perform pre-sale and post-sale customer support in North America. The position will be responsible for product demonstration and the delivery of post-sales customer training in hospitals, clinics and private offices.
Your role:
- Demonstrate products to potential customers and at trade shows, provide application training to end-users and industry partners, develop training plans to fulfill training obligations
- Collaborate with internal team members to promote ideas and help determine ways to improve processes/procedures.
- Develop and maintain relationship with customers, post-training retention activity (customer satisfaction program)
- Feedback customer requirements to Product Management
- Maintain and advance knowledge of current trends in cardiovascular imaging
You're the right fit if:
- Minimum of 3 years related Clinical Ultrasound Experience. Must be a Registered Diagnostic Cardiac and/or Pediatric Vascular Sonographer (RDCS with AE required, RDCS with PE or RVT a plus) 3D Ultrasound and Strain Imaging Required
- Excellent communications skills and customer service attitude, Ability to quickly learn, analyze and support complex customer workflows
- Motivated to work independently with a focus on solving both clinical and technical customer issues
- Approximately 50%- 75% travel including overnights and home office visits. Desire for candidates to reside near a major (non-regional) airport (within 1 hour drive)
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about our business
- Discover our rich and exciting history
- Learn more about our purpose
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