Senior Manager, Client Experience Digital

<p></p> <p><strong><u>About you</u></strong></p> <p>A hungry, strategic, creative, collaborative&nbsp;PR pro, who wants to make a difference on the accounts you work on and the agency you join. You have an outlook that is:</p> <ul> <li>Team oriented “we” over “I”</li> <li>Positive and inspirational</li> <li>Energized and charismatic</li> <li>Humble and inquisitive</li> <li>Agile and adaptable</li> </ul> <p><strong><u>About us</u></strong></p> <p>A fast-growing, small agency with big reach. We have a simple but powerful belief: every patient, disease and therapy is different – therefore every message, stakeholder, and challenge needs to be approached in a unique way. We are made up of:</p> <ul> <li>Conversation-starters</li> <li>Storytellers</li> <li>Strategist</li> <li>Digital natives</li> <li>PhD-level scientists</li> <li>Writers</li> <li>Designers</li> <li>Builders</li> </ul> <p><strong>Senior Manager – Client Experience, Digital, Healthcare</strong>&nbsp;</p> <p>dna has an opportunity for a proven communications professional with 6+ years of social and digital media experience to join our team as a&nbsp;<strong>Senior Manager&nbsp;</strong>in our growing digital healthcare practice<strong>.&nbsp;</strong> The ideal candidate will have previous digital healthcare experience, and is a motivated, proactive team player who is strong in account management, content development and creative thinking. He/she possesses a thorough understanding of the client's business, the healthcare and pharmaceutical industries, digital and social media, measurement and communications strategies.&nbsp;</p> <p>If that is you, let’s talk!&nbsp;</p> <p><strong>Responsibilities include:&nbsp;</strong>&nbsp;</p> <ul> <li>Support day-to-day social strategy for a major client, becoming an expert on our clients’ business and understanding how their communications objectives help achieve business goals</li> <li>Assist in managing content production from concept through execution, through coordination among interdisciplinary team of creative and digital strategists, ensuring quality standards are met and desired results are delivered</li> <li>Oversee completion of client status reports and recaps</li> <li>Offer a strong understanding of digital analytics and measurement and performance-driven insights</li> <li>Maintain a keen interest in current industry trends, and act as a thought leader in elevating these trends to directly and indirectly affect clients and our digital health practice</li> <