Parts Counter Sales Representative

Merritt Trailers, Inc. is family owned/operated and professionally managed. Merritt isn’t just a place to work; it’s a place to contribute your talents and take pride in a job well done! With more than 70 years of representing the quality standard by which all livestock semi-trailers are judged, we know how to value each and every associate, empowering them to create and innovate solutions for our customers and community.

We are looking for strong, standout candidates, with the desire and motivation to elevate themselves and our organization. If you are passionate about making a difference and being part of an exceptional team that is shaping the future, we encourage you to apply today!

Job Purpose:
We are in search of an experienced Parts Counter Sales Representative to provide exceptional customer service and assistance in the sale of trailer parts and components by phone and in person. The ideal candidate will have knowledge of trailer suspensions, axles, and body
components. Knowledge of tarp and lighting systems is a plus! The ideal candidate will have excellent customer service and computer skills.

Duties and Responsibilities:
The primary job duties and responsibilities are included but not limited to:
• Help determine and obtain trailer parts for customers as requested by phone or in person
• Suggest sale of related parts for full service
• Locate and obtain parts for customer from warehouse or suppliers
• Create sale orders and invoices in accordance with company procedure
• Process approved credits for customers when merchandise is returned
• Answer customer questions about products, prices, availability, and product features
• Provide customers with product catalogs and flyers
• Utilize non – selling, non – servicing time by reaching out to customers studying catalogs, reviewing price sheets, changes, additions, and deletions

Knowledge and Skills for this Position:
• Effective communication, organization, and multi – tasking skills
• Deftness and attention to detail
• Ability to follow verbal and written instructions
• Ability to learn and operate computer systems ; MS office, outlook, word, excel
• Must be reliable, with a strong work ethic and desire to contribute to a team
• Willing to work 40+ hours weekly

Requirements:
• At least one year of experience in trailer parts sales is preferred
• High school diploma or GED required
• Ability to pass a pre-employment drug screening is required
• Random drug testing required after employment

Working Conditions:
• Primarily inside parts counter/office conditions.

Physical Requirements:
• General health conditions that enable employee to work a consistent schedule during the day.

Benefits:
• 401(k) with company match
• Quarterly profit sharing bonus potential
• Seven paid holidays, and one floating holiday yearly
• Medical, dental, and vision insurance
• Health Savings Account option
• Company paid life insurance
• Voluntary short term and long term disability
• Vacation and sick time that begins accruing upon hire
• Access to our Employee Assistance Program
• Access to our Employee Referral Bonus Program
• Wellness Program- we want our employee to live healthy lifestyle and provide an annual health fair screening
• Access to our Annual Safety Boot Reimbursement Program
• Access to our Bi-Annual Prescription Safety Glasses Program
• Company issued uniforms

Additional Details:
Merritt Trailers, Inc. is an Equal Opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.