Staffing Coordinator, Full-Time

Reporting directly to the CNO, the Staffing Coordinator is responsible for coordinating nursing staffing needs. Additional duties may include providing administrative support to the CNO and other nurse leaders as directed. This is a Mon-Fri position.

Essential Duties:

• Oversees staffing functions for the organization within the nursing department.
• Screens office and telephone callers tracking care of routine matters personally and referring other calls to the
• Functions as an inter-departmental liaison and assists in maintaining a good rapport with other departments and personnel.
• Maintains effective working relationship with the CNO / CEO
• Does record keeping for all nursing personnel.
• Maintains an accurate staffing system and staffs all unit with the appropriate number of clinical staff according to the census and acuity on a 24-hour basis.
• Communicates openly with the CNO, House Supervisor for changing census, acuity, etc.
• Is ever cognizant of the very confidential nature of information to which he/she has access and does not divulge such information.
• Participates unit needs and independently initiates actions. Collaborates with CNO when need arises.
• Assist CNO/Nurse Educator in making sure each new employee has competency packets and is assigned a preceptor and schedules orientation of each unit.
• The staffing coordinator is responsible assisting the Nurse Educator in coordinating the educational activities for all Nursing Staff. The Coordinator acts as a liaison resource for staffing issues.
• Responsible for FTE management of the clinical staff with assistance from the CNO and Nursing Supervisors.
• Participates unit needs and independently initiates actions.
• Collaborates with CNO/CEO when need arises.
• Track Nursing Time and Attendance, corrects nursing time in a timely manner.
• Complies with facility safety, infection control and security program.
• Supports facility internal and external customer service standards.

• Upholds the Organization's ethics and customer service standards.
• Other duties as assigned.

Requirements

Education and/or Licensure – High School degree or equivalent required, Bachelor’s degree preferred.

Experience – One year clerical experience in healthcare, staffing, scheduling or workforce management required.

Additional Requirements – None.

Knowledge Skills and Abilities

• Basic PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word and Excel and typing skills.
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, the leadership team and external partners.
• Expert level written and verbal communication skills.
• Demonstrated proactive approaches to problem-solving with strong decision-making capability
• Emotional maturity.
• Highly resourceful team-player, with the ability to also be extremely effective independently.
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced environment, working well under pressure with minimal supervision.
• Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse groups.
• Well-developed verbal and written communication skills in English; Additional language abilities desirable.6. Knowledge of basic math and modern office procedures.
• Ability to remain seated for long periods of time without significant discomfort or distress.
• Ability