Area Manager -NW Region (Alaska)

Job Title: Area Manager
Reports To: Program Manager
Business Unit: Federal Physical Security
Benefits Eligibility: Eligible
Category: Full-Time
FLSA: Exempt
Location: NW Region (Alaska)
Position Summary

The Area Manager is a Mid-Level Management Position which provides security-related expertise to an assigned FAA Regional Area of Responsibility. Serves as the primary ADC Manager for assigned FAA Sites providing direct supervision for Site Captains. In addition, acts as an Advisor to ADC Leadership regarding all physical security matters. Oversees Site Security Operations ensuring adherence to ADC and FAA Policies; Procedures related to physical security and upholding our Company Commitment, Mission, and Core Values.
Essential Job Duties and Responsibilities

• Point of Contact – Serve as primary contact point between the FAA Site Captains and ADC Management. Must be available at all times to receive and implement orders or special instructions from the ADC Program Manager; ADC Management; FAA Contract Officer (CO); Contract Officer Representative (COR); ATR and/or FM during routine or emergency situations concerning matters which affect security operations and/or protection of assigned sites.
• Communication – Maintain excellent and effective communication with FAA Site Captains; Security Officers; Program Manager; Human Resources and the FAA Site ATR and FM as required. Daily communications with Site Captains, Regular communications with the Contract Program Manager, and Conditional communication with Human Resources is essential for this position. Ensure communication is documented using proper documentation methods (i.e. email, letter or memo, etc.).
• Leadership – Lead by example and supervise the FAA Site Captain and Security Teams for your assigned FAA Sites. Foster a culture of professionalism, teamwork and exceptional customer service.
• Policies and Procedures – Thoroughly read and comprehend ADC Policies and Procedures; FAA Contract Statement of Work (SOW); Facility Post Orders (PO); Facility Security Plan (FSP); Facility Occupant Emergency Plan (OEP); Security Officer Manual (SOM); and site-specific Collective Bargaining Agreements (CBA) if applicable. In addition, maintain a working knowledge of Federal; State; and Local Laws that affect the FAA Contract for each assigned site.
• Security Compliance – Enforce compliance with all security orders, tasks, duties, instructions, policies, procedures and protocols in accordance with the Contract Statement of Work (SOW); Facility Post Orders; Security Officer Manual (SOM); Facility Security Plan (FSP); and Occupancy Emergency Plan (OEP). Review Monthly Compliance Reports for each site and take appropriate action as required.
• Officer Compliance – Ensure all Officers at your assigned sites are compliant with FAA Requirements in accordance with the Contract Statement of Work (i.e. Physical/Medical Certifications; State Security Officer and Firearm Licenses; CPR/First Aid/AED Certifications; Non-Lethal Certifications; Firearm Qualification Certification; Lautenberg Certification; On-the Job and Refresher Training; etc.).
• Training – Training responsibilities include but are not limited to the following:
◦ The Area Manager is responsible for providing Initial, Ongoing and Refresher Supervisor Training for all Site Captains assigned to your FAA Sites.
◦ The Area Manager is responsible for Supervising the Site Captain in providing Initial, Ongoing and Refresher Training for all Security Officers assigned to your FAA Sites.
◦ Training subjects include but are not limited to the following:
▪ Site Captain – Supervision, Leadership, Management, and Administrative Duties and Responsibilities.
▪ Security Officer – Security Duties, Orders, Tasks, Instructions, Policies, Procedures and Protocols as defined and described in Facility Post Orders; Security Officer Manual (SOM); Facility Security Plan (FSP); and Occupancy Emergency Plan (OEP).
◦ Ensure training is properly documented and submitted to Human Resources.
• Performance Management – Supervise the Site Captain and Security Officer work performance and attendance. Ensure work performance and attendance meets acceptable standards and expectations. For Exceptional Work Performance, provide Human Resources with appropriate documentation to properly recognize employees. For Sub-Standard Work Performance, provide coaching, counseling, and corrective action as required in coordination with the Human Resources Manager in accordance with the CBA and ADCs Policies and Procedures. Ensure Supervision and Performance Management is performed professionally and with impartiality.
• Securi