Associate Manager, Customer Supply Chain

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

ABOUT THE ROLE

The Associate Manager, Customer Supply Chain will deliver a cost-effective supply chain for SC Johnson that best delivers key metrics with our customers.  The role partners closely with both the commercial team and cross-functional supply chain to deliver metrics that include case fill, OTIF (on-time, in-full), event execution, reverse logistics, bracket pricing compliance, cost savings, and financial deduction management.  The role will also lead strategic initiatives and collaboration both internally and externally.

KEY RESPONSIBILITIES

• Establish applicable scorecards internally/externally to address opportunities and course correction

• Develop and communicate analytics to support supply chain improvements and effectiveness

• Partner to execute against strategic opportunities and deliver Advantage Survey results

• Identify ways to create flexible supply chain options/tools and resources that enable sales growth

• Main point of contact for all supply chain activities between sales, the customer, and SCJ supply chain

• Manage and improve strategic vendor status with specific accounts.

• Optimize inventories to maximize store in stock and DC days of supply while remaining under inventory dollar goals

• Forecast item needs to minimize cuts utilizing sales history and current inventories

• Key Metric responsibilities include:

  • OTIF

  • Promotional event execution

  • Bracket pricing

  • Cost savings

  • Deductions management

  • Item setup accuracy

  • Customer DC and Store inventories

  • Store in stock and DC service level

  • Reverse logistics

  • Advantage survey results

REQUIRED EXPERIENCE YOU’LL BRING

• University Degree and 5-6 years of relevant experience or advanced degree and 3-5 years relevant experience

• Military experience considered in lieu of education requirement

• Qualified candidates must be legally authorized to work in the United States

PREFERRED EXPERIENCES AND SKILLS

• Prior experience working in the CPG or Retail industry

• Proficient computer skills in MS Office Suite, intermediate in Excel, Tableau, SAP, and ability to learn and utilize customer systems and data

• Prior customer facing experience

• Excellent verbal and written communication skills at all levels of an organization

• Proactive, decisional, goal and results oriented

• An assertive yet collaborative and team-oriented leadership style with a sense of urgency

• Skilled in problem solving, plan development and priority setting

• Willingness to take a position and to persevere in the face of challenge

JOB REQUIREMENTS

• Full-time office environment

• Qualified candidates must be legally authorized to work in the United States

• This role is eligible for domestic relocation

BENEFITS AND PERKS

SC Johnson’s total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing i