Occupational Accident Claims Specialist

Zurich is currently looking for an Occupational Accident Claims Specialist I to handle disability and medical accident claims within the Life, Accident, and Health Business Unit. 

 

Zurich North America’s Life, Accident, and Health program provides insurance coverage to help financially protect both the on-the-job and independent contractors.

 

As part of our team, you will manage a claims caseload of low to moderate complexity, interpret policy coverages, and analyze medical time lost benefits, while resolving claims within set authority limits. You will build internal and external partnerships that include customers, brokers, and vendors as well as manage all communications throughout the life of your claims.

 

At Zurich North America Claims we acknowledge that work-life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.

 

The candidate selected for this opportunity should be able to report to [one of] the following North American Claims office[s]: 

 

• Parsippany, NJ
• Atlanta, GA
• Addison, TX
• Schaumburg, IL
• Maitland, FL
• Omaha, NE
• Overland Park
• New York. NY

 

Basic Qualifications: 

 

• Bachelor’s degree and 2 or more years of experience in the Claims and Litigation area 
  OR 
• High School Diploma or Equivalent and 4 or more years of experience in the Claims and Litigation area 
  OR
• Zurich Certified Insurance Apprentice including an Associate Degree and 2 or more years of experience in the Claims Handling area 
  AND
• Must obtain and maintain the required adjuster license 
• Microsoft Office experience 

Preferred Qualifications: 

 

• Experience handling occupational accident claims with lost time and medical coverage
• Ability to read policies and determine coverage
• Knowledge of the insurance industry, claims, and the insurance legal and regulatory environment
• Knowledge of claims handling or insurance legal statutes and procedures
• Experience investigating claims
• Strong verbal and written communication skills
• Experience collaborating across work groups
• Organizational and time management skills
• Analytical skills
• Negotiation skills
• Customer service experience

 

Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location,