Director, Product Management - Business Insurance General Liability and Umbrella

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Product

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$120,400.00 - $198,700.00

Target Openings

1

What Is the Opportunity?

In this role, you will serve as the business leader and primary advocate for the GL and Umbrella lines, bridging strategy and execution across the organization. Your responsibilities include:
• Lead Transformational Initiatives: Champion and manage major strategic investments—from pricing modernization and product innovation to technology implementations—that will shape the future of these lines
• Drive Line Performance: Partner with market teams, functional partners, and senior leadership to develop and execute strategies that optimize growth, profitability, and competitive positioning for our GL and Umbrella portfolios
• Build Cross-Functional Alignment: Act as the central point of contact for line-related initiatives, ensuring seamless collaboration among Underwriting, Product Development, Actuarial, Claims, IT, Distribution, and other key partners
• Translate and Communicate: Build and bridge technical and business perspectives by translating complex analytical concepts into actionable insights for diverse audiences, from functional partners to market leadership and executive leadership
• Deliver Strategic Projects: Lead cross-functional teams to execute high-impact initiatives with precision, managing timelines, stakeholder expectations, and organizational change
This is a truly exciting opportunity to join a high-performing team and make a tangible impact on lines that generate significant premium volume while solving complex business challenges in a collaborative, fast-paced environment. If you're energized by strategic thinking, cross-functional leadership, and driving meaningful change, this role offers exceptional scope and visibility.

What Will You Do?

• Direct and initiate the process of complex data analysis of business results including product refreshes, performance expectations and identify root causes and how results impact the broader organization.
• Manage, coach, and guide a team and/or project initiatives.
• Develop and influence recommendations to drive desired growth & profitability impacts based on holistic view of short- and long-term strategy with consideration for local regulatory nuances and broader marketplace dynamics.
• Implement strategic vision and navigate and adjust short- and long-term strategies to adopt recommendations.
• Independently present, inform and influence recommendations to senior leadership including proposed product/pricing changes or new product builds to gain consensus on implementing recommendations.
• Act as a senior resource in key strategic initiatives and projects in support of the broader organization, leveraging cross-functional leadership and strong communication with stakeholders.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Bachelor’s degree in Business Management/Administration, Mathematics, Finance, Actuarial Science, Economics, or other analytics related field.
• Six years’ experience working in a mathematical, analytical, or data related role preferably in the financial services industry.
• Has deep understanding of Travelers' business strategy and plan objectives to align with enterprise goals.
• Excellent communication skills with the ability to interact and influence with all levels of the organization.
• Exceptional data analysis skills with the ability to interpret trends and report insights and recommendations to business partners.
• Proven leadership skills with the ability to manage change, develop employees, and align resources to accomplish key objectives.
• Deep knowledge of pricing and actuarial techniques and understanding of actuarial concepts such as loss develo