Sr. DevOps Engineer

Overview

The Sr. DevOps Engineer role provides support for R&D initiatives.  The role is primarily responsible for the availability and reliability of the infrastructure and business services within R&D group: Hadoop (Cloudera) ecosphere, as well as Kubernetes/OpenShift and ML/AI environments - on-prem and in the cloud.  Heavy experience with variety of open-source technologies, as well as DevOps experience.

Responsibilities

Service Design and Transition

• Designs systems based upon best practices with repeatable standard configurations
• Designs processes and services with a focus on the long term and operational maintainability.
• Configures robust solutions based upon business requirements to ensure reliability and availability of business services.
• Develop and maintain automation capabilities across on-prem and cloud environments
• Documents system configurations.

Service Operations

• Performs basic administration activities including security, OS tuning, log management, networking.
• Creates proactive monitoring services to capture and report availability and performance characteristics.
• Performance tuning across on-prem and cloud based on Big Data solutions
• Automates system monitoring and notification processes.
• Maintains configuration and releases internal software to production systems.
• Deploys code via CI/CD pipelines
• Applies software and security patches.

Project Support

• Provides technical expertise on – prem systems (Hadoop (Cloudera), ML/AI)
• Provides technical expertise on Azure ML/AI + Hadoop technologies
• Estimates level of effort and creates action plans for project deliverables.
• Meets project deliverables and documents solutions based upon project needs.
• Communicates and transfers knowledge to peers and project team members.
• Supports R&D in project tasks and administration of development environments.
• Comfortable with agile methodologies.

Business Support

• Demonstrable knowledge of all aspects of Linux-based administration including security, networking, performance management/tuning, and system monitoring.
• Experience configuring and managing enterprise Hadoop implementations preferred.
• Python preferred
• Automation experience with Puppet, Ansible and Terraform is preferred
• Shell scripting experience preferred
• Knowledgeable in CI/CD processes and how they relate to containerization efforts
• Kerberos and security integration experience preferred
• Communicates effectively with both IT and business users.
• Interfaces with peer groups such as production control, database administration, and service desk/help desk for incident and problem management.

Other Related Responsibilities:

• Rotates in on call duties providing off hours troubleshooting and support.
• Complete all responsibilities as outlined on annual Performance Plan.
• Complete all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

Qualifications

• Bachelor's degree (or higher) in computer science, information technology, information systems, management information science, electrical engineering, mathematics or related field required ; or an advanced degree without experience; or equivalent work experience.
• 4-5 years of experience in administration of enterprise-class Unix based systems production/operational environments.
• 4-5 years of experience managing enterprise Hadoop ecosphere
• 4-5 years of experience within devops
• 4-5 years of experience working with project or development teams to support infrastructure needs.
• Demonstrable knowledge of all aspects of system administration including:
  • Security
  • networking,
  • backup and recovery,
  • performance management/tuning,
  • and system monitoring.
• Proven knowledge across open-source big data technologies, like:
  • Hadoop (Cloudera)
  • TensorFlow
  • Spark
  • Oozie
  • Pytorch
  • K8s / OpenShift
• Health plan operations experience desired.
• Professional with ability to properly handle confidential information.
• Ability to convert business requirements and project plans to actionable items
• Service oriented.
• Ability to convert business requirements and project plans to actionable items.
• Strong technical background in Linux based systems.
• Experience with enterprise monitoring solutions preferred.
• Experience with automation tools