Production Expeditor/Scheduler

Job Description:

Join our Team: Production Expeditor/Scheduler
Southaven, MS - Monday-Friday - 6:00am-2:30pm

Join our team at Genie and embark on an exciting opportunity as we seek a skilled and dedicated to contributing to the AWP Outbound team.

At Genie we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team.

As a Production Expeditor/Scheduler at Genie, based in, you'll play a pivotal role in working with suppliers over the phone expediting backorder resolution.

What you’ll do

• Liaison with Customer Service to expedite orders that have hung-up in the system due to account errors, credit card failures, wrong address, and other problems with processing through Ship Console.

• Respond to requests from Sales to expedite orders for machine-down customer issues.

• Process Serial Labels:

  • Maintain the serial label log.

  • Retrieve labels off the printer and match them with the proper documentation, (TCR & Pack List)

    • Print labels to be delivered to Outbound by Sales & Marketing team.

  • Deliver same to small parcel for shipment.

• Process PCB orders

  • Maintain PCB log of orders sent to Fab for programming.

  • Print PCB orders and deliver to Fab drop-off tray.

  • Log issues that Fab has with PCB instructions.

  • Liaison with CSR regarding know issues.

• Daily tracking of Open Order report

  • Determine root cause of open orders.

  • Notify owners of root cause

  • Own what you can and follow-up through order Interface in TMS

  • Maintain list of root cause owners and follow-up results; deliver list to warehouse management.

• Process Crate Tech orders

  • Email Crate Tech orders the same day they are received off the printer.

  • Maintain list of said orders, being sure each is processed in a timely fashion.

  • Close orders as they are shipped.

  • Be the main point of contact for Crate Tech

• Process Serial Plate orders

  • When Consolidation delivers the Serial Plate documentation, email AWP Quality with proper information to have serial plate attached.

  • When Quality has completed their installation, deliver documentation to LTL Team Lead for picking and final shipment.

• Monitor Offsite Log and liaison with Buyers for timely closure of drop shipments from Moses Lake.

  • Be the main point of contact for this process.

What you’ll bring

Basic Qualifications:

• Ability to remain organized, manage time and properly engage with suppliers and team members within Terex / Genie.

• Strong communication skills.

Preferred qualifications for this position include:

• Basic understanding of Microsoft Excel, Outlook and Oracle.

• Previous experience expediting parts.

Why Join Us

• We are a global company, and our culture is defined by our Values — Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship.

• Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.

• Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued.

• We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way.

• We are committed to helping team members reach their full potential.

• Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations.

This above description is non-exhaustive and there may be additional duties in accordance with the role.

The salary range for this position is $26.15 to $35.96/hour. All eligible Team Members will be offered health insurance (medical, dental, vision, Rx), life insurance, accidental death & dismemberment (AD&D), short-term and long-term disability, extended leave options, paid time off, company holidays, 401k matching, employee stock purchase plan, legal assistance, wellness programs, tuition reimbursement and discount programs.

If you are interested in