Product Manager, Sales Solutions Online Retention

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role can be based in Sunnyvale or San Francisco or New York.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

LinkedIn Sales Navigator aims to bring buyers and sellers closer together by allowing sellers to leverage the unique data and insights available on LinkedIn to find new leads, build deeper relationships with customers, and ultimately achieve their sales goals. In this role you will lead a core part of Sales Navigator's product strategy and roadmap, aimed specifically at ensuring our users get value from, and retain their subscriptions.

As the product owner for Sales Solutions Retention, you will lead the efforts to help ensure user value awareness, value usage & capture, and ultimately, as a result, users retain their subscription. As a part of your work, you will directly leverage and advance our Sales Navigator product & technologies, but also have the opportunity to partner with the larger LinkedIn.com experience teams - building even more scaled solutions while learning from some of the best & brightest in their fields. Additionally, as a part of the Sales Solutions Online & Trust product team, you will get exposure to, and the opportunity to learn & contribute to our larger online growth (acquisition & retention) strategies and product work.

Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works. 

Responsibilities

• Understand and lead analyses of product experience challenges & opportunities, customers challenges, and product metrics to define innovative features and platform enhancements that drive retention of our users.

• Evaluate competitive ecosystem, along with member & customer expectations to determine additional product and partnership opportunities

• Gain input and drive alignment with key stakeholders in Product, Engineering, Support, Finance & Operations, Sales, Marketing, and more across Sales Solutions and the larger LinkedIn team set

• Develop a comprehensive product strategy and roadmap to deliver on business goals

• Drive global product requirements definition, product planning, and product design (including writing PRDs) of new features and enhancements

• Work cross-functionally, and with the Product Development team to bring features live to the site and impact

• Clearly communicate product benefits to our users and internal stakeholders

Qualifications

Basic Qualifications

• BS/BA Degree in a technology related field OR equivalent experience

• 4+ years of experience in product management or equivalent role

Preferred Qualifications

• MS degree in a technology-related field

• Experience building web software products with a demonstrated ability to drive product planning, development, experimentation, and launch

• Experience with self-service/online retention and acquisition product development, experimentation, and strategies

• Experience with B2B SaaS products, bonus points for familiarity with sales technology and CRM software

• Knowledge of the Internet, emerging web technologies, social media products, and community building

• Excellent communication skills with the ability to interact with and understand technical subjects and emerging technologies and their relevance to LinkedIn’s ecosystem

• Ability to manage complex projects across highly cross-functional teams and leading without authority

• Ability to communicate findings clearly to both technical and non-technical audiences

 Suggest Skills

• Sales tools & technologies (CRM, Sales Acceleration, etc)

• Seller types & workflows

• Consumer product development 

• Experimentation

Additional Information

LinkedIn is committed to fair and equitable compensation practices.