Assistant Director of Financial Aid/Technical Processes

Position Title: Assistant Director of Financial Aid/Technical Processes   Location: Big Rapids (Main Campus)   Department:

61300 - Financial Aid

  Advertised Salary: $65,000-$67,000 salary commensurate with education, experiences, and other requirements. Comprehensive benefit package (health care, vacation, etc.).   FLSA: Exempt   Temporary/Continuing:  Continuing   Part-Time/Full-Time: Full-Time   Union Group: N/A   Term of Position: 12 Month   At Will/Just Cause: Just Cause   Summary of Position: Provide expert financial aid support to campus constituents and office staff, including appropriate information on aid eligibility, debt management, cost of attendance at Ferris State University and more. Maintain expert knowledge concerning the regulatory governance of institutional, state, and federal financial aid programs.   Position Type: Staff   Required Education: Bachelor’s Degree from an accredited college or university.   Required Work Experience: Experience in Financial Aid, Higher Ed and/or Enrollment Management.   Required Licenses and Certifications:     Physical Demands:

• Office Environment
• Repetitive movement

  Additional Education/Experiences to be Considered: SQL, Banner, Navigate   Essential Duties/Responsibilities: Work closely with the Director of Financial Aid to provide support and development for essential financial aid processes.

Manage the financial aid packaging and awarding processes.

Provide feedback to the Director regarding impacts to students, families, and staff.

Demonstrates an understanding of diversity, equity, inclusion and belonging, especially in working relationships with students, faculty, staff, and community members.

Support, promote, and develop university student enrollment and retention initiatives..

Manage automations and enhance office efficiencies including knowledge of Banner processes, automation design and scheduling, manage Banner propjets and financial aid rules.

Manage financial aid upgrades for University ERP Software.

Implement changes necessitated by regulatory updates.

Provide Financial Aid Office support for Federal Enrollment Reporting.

Perform any other duties assigned within the position classification area.   Marginal Duties/Responsibilities:     Skills and Abilities: Possess a high level of comfort working with technical systems and software applications to investigate, troubleshoot and resolve technical discrepancies in the issuance and distribution of aid.

Demonstrated commitment, experience, and understanding of diversity, equity, and inclusion.

Demonstrate comprehension of complex system integration.

Excellent communication skills, both written and verbal, with an ability to convey an appropriate amount of information to a diverse constituency of students, faculty, staff, executive leadership, and community members in a professional manner.

Ability to work collaboratively with colleagues and departments across the institution as well as external contracts.   Required Documents:

• Cover Letter
• Resume
• Unofficial Transcript 1

  Optional Documents:     Special Instructions to Applicants: Unofficial Transcript 1 (REQUIRED): Applicants must attach a copy of unofficial transcript of Bachelor’s Degree from an accredited college or university.
Transcript must include: Institution name, applicant name, date degree attained, degree awarded. Finalist will be required to submit an official transcript.   Initial Application Review Date:
December 9, 2024   Open Until Position is Filled?: Yes   Posting Close Date:
    EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence.  Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s Policy on Non-Discrimination, visit: