Director, Strategy-based Transformation, Enterprise Transformation

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The Director plays a key leadership and contributor role across the Enterprise Transformation Office as it drives large-scale change within Visa, improves organizational efficiency, and leads in the strategy and design of complex, cross-functional improvements that impact multiple geographies and stakeholders.

The role is highly visible and has broad reach into a variety of teams across functions.  The ideal candidate must have the ability to gain deep subject matter depth on a multitude of topics on short notice and be skilled at the synthesis of multiple sources of information (qualitative and quantitative) to create real and actionable insights for leadership.  He or she must stay in front of innovation trends in strategy, transformation and payments and be able to develop an independent point of view on topics in the face of uncertainty and imperfect information.

Best-suited candidates will be persuasive, clear communicators with high emotional intelligence as well as analytical, self-motivated, and able to collaborate well with others from a diversity of backgrounds.  This position requires the ability to communicate, partner with and generate support for recommendation among stakeholders to quickly drive to those recommendations.  Further, this position requires the ability to apply strong analytical frameworks and critical thinking skills to:

• Partner with ETO leadership to help identify, shape, and prioritize key transformation initiatives that support Visa revenue ambitions

• Lead others in the structuring and solving of business problems, collaborating, and coordinating with a range of stakeholders to make recommendations on a wide range of cross-functional improvements

• Lead others in cross-functional workstreams to develop business cases, project plans, and implementation roadmaps for key initiatives

• Develop hypotheses, and collect data to support (or refute) opportunities for wholesale organizational improvement, operational efficiency, cost savings (or avoidance), and most importantly, revenue growth

• Assess industry and internal data, market reports and benchmarks to identify performance gaps and improvement opportunities

• Manage the day-to-day project and team activities to meet project goals and timelines

• Ensure that all initiatives are aligned with the Visa’s overall strategy, goals, and values

• Evaluate the effectiveness of transformational initiatives, and generate support for recommendations with key stakeholders for improvement

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Local Law 144 Notice for New York City Resident Applicants: For some requisitions, automated employment decision tools ('AEDTs') may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request an alternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting purposes.

Qualifications

Basic Qualifications:
• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:
• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Strong sense of commitment and accountability, with a business-focused mindse