Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

This position is primarily based in a location within PNC's footprint. Responsibilities require time in the office or in a field on a regular basis. Some responsibilities can be performed remotely. Additional locations may be considered.

Daily Responsibilities: Establish and maintain a governance program, excellent knowledge on Enterprise Security and Architecture, middleware, and discovery technologies, database design schemas and data modeling. Solid insight in designing Service Now solutions; strong experience working with the ServiceNow platform.


PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Designs business architecture through conducting needs analysis, routine problems resolution and outcomes estimation, in accordance with standards and processes.
• Delivers technical roadmaps on business processes, application blueprints, data models and system over layers to support business objectives, standards and processes.
• Analyzes business requirements, current technical gaps and possible applications needed to support business strategies and expectations.
• Plays a key role in conducting risk assessments, quality assurance processes and routine issue resolution in business architecture.
• Estimates on the effectiveness of business architecture outcomes; communicates about client feedback to technology teams in order to improve deliverables and meet business requirements.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning, Risk Assessments, Technical Knowledge