About The Heritage Group

The Heritage Group is a fourth-generation, family-owned business focused on construction and materials, environmental services and specialty chemicals. Over the last 90+ years, the Heritage portfolio has grown to include more than 50 companies that employ more than 6,000 people. What unites this diverse group of businesses and individuals is our commitment to create a safer, more enriching, and sustainable world by harnessing the power of family.

IT Intern

The IT Intern will play a vital role in supporting Monument Chemical’s IT infrastructure, providing technical assistance to staff, and engaging in diverse technology projects. Under the supervision of experienced IT professionals, the intern will acquire real-world knowledge of information systems, troubleshooting, software deployment, cybersecurity, and network administration.

Essential Functions

• Software Deployment: Support the roll-out of new software applications and updates, ensuring proper licensing, compatibility, and user training.

• Documentation: Create and update IT support documentation, procedures, and user guides to facilitate knowledge sharing and process improvement.

• Project Participation: Engage in special technology projects such as system upgrades, cloud migrations, data backups, and digital transformation initiatives as assigned.

• Continuous Learning: Stay informed about emerging IT trends, participate in training sessions and knowledge-sharing meetings, and seek opportunities to enhance technical skills.

Education Qualifications

• High School Diploma or equivalent required.

• Currently pursuing a bachelor’s degree in Computer Science, Information Technology, or a related discipline.

Skills and Abilities

• Basic understanding of PC hardware, Microsoft Windows, Office 365, and networking fundamentals.

• Familiarity with troubleshooting processes and the ability to communicate technical information to non-technical users.

• Excellent problem-solving skills, attention to detail, and a proactive attitude toward learning.

• Strong verbal and written communication skills.

• Ability to work independently and as part of a collaborative team environment.

• Good with time management, skilled at prioritizing tasks.

• This paid internship is designed for undergraduate students pursuing degrees in Computer Science, Information Technology, or related fields.

• Previous internship or project experience in IT support, system administration, or network management is advantageous but not required.

• Preferred application knowledge for the following: Microsoft GP, SAP4/Hana, Esker, Salesforce, and/or Smoothie.

• Preferred technical skills: Familiarity with C#, .Net, basic experience with SQL, MS Sql Server, knowledge of Windows fundamentals.

Working Conditions/Physical Demands

• Work Arrangement: Onsite.

• Ability to work in an office environment and remotely from home.

• Sitting or standing for extended periods of time.

• Must adhere to safety and security protocols when handling network infrastructure.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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