Clinical Informaticist

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position is responsible for planning, reviewing, and controlling all activities and functions of clinical transformation by using Information Technology to continually assess and improve the way patient care is delivered and providing managerial, technical and motivational leadership. The Clinical Informaticist will drive clinical transformation through careful analysis of current processes and workflows and change management strategies that align with Memorial Hermann’s strategic plan, values, and objectives of Memorial Hermann Healthcare System (Memorial Hermann). The Clinical Informaticist will achieve transformation by accounting for patient's view of continuity of care, departmental view of integration, and all clinical disciplines’ view of best practice. He or she will leverage available resources, metrics, benchmarks, system standards, policies, and procedures across the system to achieve transformation. The Clinical Informaticist demonstrates informatics knowledge and skills required in a large, complex corporate Information System to ensure the efficient, effective, and consistent delivery of high quality services. The Clinical Informaticist will work closely with system, service line, and facility leadership and resources to assist in the design of the clinical information systems (CIS) system and build consensus around the process, workflow, and content for the CIS. The Clinical Informaticist is responsible for demonstrating a commitment to the values of the corporation through active participation in the Partners in Caring, Customer Service, Six Sigma, and Robust Process Improvement programs. Typically reports to Manager, Clinical Informatics.

This Clinical Informatics role serves as a key liaison between clinical operations and Information Systems, leading the design, implementation, optimization, and adoption of Epic clinical applications to support clinical transformation across Memorial Hermann. The ideal candidate will have experience in clinical informatics, Epic workflows (preferably Epic Orders or related clinical modules), workflow design, process improvement, and full-cycle system implementations while partnering with physicians, nurses, operational leaders, and ISD teams to drive efficient, technology-enabled care delivery. This highly collaborative, project-focused position requires strong problem-solving, change management, and stakeholder engagement skills. Due to the operational and onsite partnership requirements of the role, candidates must reside in the Houston metropolitan area.

Job Description

Desired Skills

• Clinical Informatics experience in a healthcare environment

• Epic application experience, preferably supporting Orders, Clinical Builder, ClinDoc, Ambulatory, or related clinical modules

• Workflow analysis, design, and optimization expertise

• Experience leading or supporting EHR implementations, upgrades, and optimization initiatives

• Strong project management and change management skills

• Ability to collaborate effectively with clinical, operational, and IT stakeholders

• Process improvement experience utilizing Lean, Six Sigma, or similar methodologies

• Knowledge of clinical decision support, order sets, and evidence-based practice workflows

• Strong analytical, problem-solving, and communication skills

• Ability to proactively identify opportunities for operational and clinical workflow improvements

Minimum Qualifications

Education: Clinical degree in Nursing, Pharmacy, Medicine, or equivalent degree or Bachelors (or higher) in Informatics required

Licenses/Certifications:

• Epic Certification or Accreditation in Clinical Informatics, Clinical Builder, or Clinical Applications modules is preferred. 

• Preferred license in clinical discipline; Certification in clinical/health informatics is preferred

Experience / Knowledge / Skills:

• At least three (3) years of experience in direct patient care setting using Clinical Information Systems preferred

• Experience in change management, clinical informati