Software Engineer II - Enterprise Artificial Intelligence

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$117,200.00 - $193,400.00

Target Openings

1

What Is the Opportunity?

Join the Enterprise AI and Emerging Technology organization at Travelers! This is an opportunity to be part of a dynamic team of engineers passionate about applying artificial intelligence to change the insurance industry.

Travelers is seeking a talented Software Engineer II to join our innovative team as we transform our Technology landscape. The ideal candidate will bring expert-level Python programming expertise, complemented by React UI development experience. Strong SQL proficiency is essential, with PostgreSQL experience highly valued. We're looking for someone with familiarity of Kubernetes concepts and hands-on experience with public cloud platforms, particularly AWS or Azure. Experience with generative AI technologies is a plus. In this role, you'll tackle end-to-end engineering challenges across our systems - from development and configuration to testing, troubleshooting, and implementation based on sophisticated user and system design specifications. You'll also play a key role in our incident response process, conducting thorough impact analyses and collaborating with cross-functional teams.

What Will You Do?

• Design and implement solutions for technical requirements of intermediate complexity, showcasing your analytical and development expertise
• Collaborate with our agile team to analyze, assess, and resolve complex defects and incidents, demonstrating strong problem-solving skills
• Work autonomously within team guidelines to tackle well-defined challenges while contributing to our collaborative environment
• Proactively expand your technical knowledge and capabilities through continuous learning opportunities
• Contribute to our innovation initiatives and technology advancement efforts
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Expert-level proficiency in Python programming, including experience with modern frameworks and best practices
• Strong React UI development skills for creating intuitive and responsive user interfaces
• Comprehensive SQL knowledge with hands-on PostgreSQL experience preferred
• Understanding of Kubernetes concepts (nice-to-have)
• Practical experience with cloud platforms, particularly AWS or Azure services and architecture
• Experience with generative AI technologies, including:
  • Working knowledge of transformer-based models like GPT
  • Experience implementing LLM applications using frameworks such as LangChain or AutoGen
  • Understanding of prompt engineering techniques and best practices
  • Familiarity with vector databases for semantic search applications
  • Knowledge of responsible AI principles and implementing appropriate guardrails
  • Ability to integrate AI capabilities into production applications
  • Experience with RAG (Retrieval-Augmented Generation) architectures
  • Knowledge of optimization techniques for cost-effective AI implementation
• Four years of programming/development experience preferred.
• Delivery - Intermediate delivery skills including the ability to estimate accurate timelines for tasks and deliver work at a steady, predictable pace to achieve commitments,