Patient Access Representative
Trinity HealthAbout the role
Employment Type:
Part timeShift:
Evening ShiftDescription:
Part Time Afternoons12p-830p
Every 4th weekend
Holiday rotation
Department: Admitting
Location: Trinity Health Oakland
Status: Part Time 20 hours per week
Minimum rate of pay: $16.92
Note: This is a fully on-site role
This position may be filled as a Patient Access level I or level II based on the prior work experience and matched qualifications of the selected incumbent.
Total Rewards and Benefits:
· Competitive compensation, DAILYPAY
· Benefits effective on Day One! No waiting periods.
· Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability
· Retirement savings plan with employer match and contributions
· Colleague Referral Program to earn cash
· Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country
· Tuition Reimbursement
Position Purpose:
Provides patient focused customer service within the Emergency Department. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families, and physician offices.
Note: “patients” refers to patients, clients, residents, participants, customers, members
Minimum Qualifications:
· High School diploma or GED required.
· HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
Essential Functions:
· Research, collect, and analyze information.
· Identify opportunities, develop solutions, and lead through resolution.
· Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
· Responsible for distribution of analytical reports.
· Utilizes multiple system applications to perform analysis, create reports, and develop educational materials.
· Synthesizes & analyzes data & provides detailed summari
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