Principal Consultant

 

Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including: workload migrations & modernization, cloud native application development, DevOps, data engineering, security & compliance and everything in between. At Caylent, our people always come first. 

We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!

The Mission

We’re seeking a talented Principal Consultant for our growing Professional Services team. The ideal candidate has substantial experience in leading large-scale technology transformations or acting as a trusted advisor to strategic customers in a consulting capacity. Your mission is to drive customer program success by defining and measuring business value, building and maintaining customer roadmaps, and guiding customers in enhancing their maturity for long-term AWS value delivery. Collaborating closely with our strategic customers, you’ll ensure they meet their goals, bridging the gap between business and technology to foster sustainable growth.

Your Assignment

Ensuring Program Success

As a leader in our Strategic Accounts, your role involves steering customers and the Caylent team towards the client’s vision. This includes leading Executive Steering Committees and managing Account-level Risks and Decisions to facilitate delivery team progress, exemplifying the value of the Principal Consultant role. 

Drive the Creation of Customer Roadmaps

You will align Caylent and the customer on business value realization expectations from both ongoing and future projects. This involves setting program objectives and metrics that match the customer’s business goals and maintaining a value-aligned roadmap of future work.

Drive Growth of Strategic Accounts

Through the above activities, you are expected to uncover new opportunities within customers, driving the growth of our Strategic Accounts. Collaborate with Account Executives and Customer Solutions Architects to develop these opportunities.

Executive Communicator/Consultant

Successfully navigates difficult conversations at high organizational levels, both internally and externally. Effectively translates large, unbounded challenges into actionable, achievable, and measurable work.

Team Player

Collaborates effectively with diverse roles (sales, AWS, technical teams, PMs) on all customer work streams. Dotted line reporting to the Portfolio CTO, with a clear mandate to manage customer risk, relationships, and overall success.

Multi-Tasker

Adjust priorities in response to the evolving needs of both Caylent and its customers

KPIs:

• Utilization (50% target)
• Influenced Pipeline and growth of Strategic Accounts
• CSAT scores within Strategic Accounts

 Your Qualifications

• 7+ years of consulting experience in cloud and digital transformation or leadership experience in technology transformation
• Proven ability to build key client relationships and secure repeat business
• Experience delivering large, complex projects for enterprise clients
• Expertise in public cloud infrastructure and services, preferably AWS
• Strong understanding of Agile project delivery
• Excellent communication skills, especially with executive audiences
• Startup environment adaptability and cross-functional teamwork
• Curiosity and eagerness to learn new technologies
• Willingness to travel for project kick offs and key client milestones

 

Preferred Qualifications

• Certifications in AWS, Kubernetes, Agile, or HashiCorp
• Knowledge of Security Best Practices, Cloud Economics, Serverless technologies, container-based architecture, Software development frameworks, and cloud cost optimization
• Experience in AWS consulting with Fortune 2000 clients

Benefits 

• Medical Insurance for you and eligible dependents 
• 401k plan with company match up to 4% and immediate vesting
• Competitive phantom equity
• Company issued laptop
• Dental and Vision insurance
• Term Disability Insurance
• Term Life Insurance
• Flexible Spending Account
• Equipment & Office Stipend
• Annual stipend for Learning and Development
• Unlimited Paid Time