Sr Staff Network Engineer - Network Architect

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

ServiceNow is seeking a highly skilled and experienced Network Architect to join our dynamic and innovative team. As a Network Architect, you will have the opportunity to play a critical role in designing and implementing cutting-edge network solutions to support our global operations.

You will be instrumental in ensuring the reliability, security, and performance of our network, enabling us to deliver exceptional services to our customers worldwide.
Your expertise in network security, routing, switching, and private cloud environments will be essential in ensuring the reliability, scalability, and performance of our network infrastructure.

Join ServiceNow's dynamic team and take on this exciting opportunity to shape our global network infrastructure.  Apply now and be part of our journey to revolutionize the way people work!

What you get to do in this role:

• Network Design and Architecture:  Develop and maintain network architecture, standards, and guidelines to support current and future business needs. Collaborate with cross-functional teams to gather requirements and design scalable, secure, and high-performance network solutions.
• Network Security:  Implement and manage network security protocols, policies, and best practices to safeguard the organization's data and infrastructure.
• Routing and Switching:  Design, and optimize network routing and switching protocols to ensure seamless data flow and minimal downtime.
• Private Cloud Expertise:  Demonstrate a strong background in private cloud environments such as AWS, Azure, and ADC (Application Delivery Controllers).Design and integrate private cloud networks to support scalable and reliable application delivery.
• Network Performance Optimization:  Monitor and analyze network performance, identify bottlenecks and come up with strategies to optimize network efficiency.
• Documentation and Reporting:  Maintain comprehensive network documentation, including network diagrams. 

Qualifications

To be successful in this role you have:

• 10+ years of proven experience as a Network Architect or a similar role in designing and managing complex networks.
• In-depth knowledge of network security protocols, including firewalls, VPNs, IDS/IPS, and DDoS mitigation techniques.
• Strong expertise in routing and switching technologies (e.g., BGP, OSPF, MPLS, VLANs).
• Hands-on experience with private cloud platforms such as AWS and Azure, as well as ADC technologies.
• Industry certifications such as CCNP, CCIE, JNCIE, or equivalent are highly desirable.
• Proficiency in network monitoring and management tools (e.g., ThousandEyes, APG, SMARTS).
• Solid understanding of network virtualization and SDN (Software-Defined Networking) concepts.
• Excellent problem-solving skills and the ability to work under pressure in a fast-paced environment. Effective communication and interpersonal skills to collaborate with various teams and stakeholders.
• Bachelor's degree in Computer Science, Information Technology, or related field.

GCS-23

For positions in the Seattle metro/Kirkland areas