Client Sales & Insights

Client Development Manager, Foodservice

 

Let’s be unstoppable together!

 

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

 

What will you be doing?

As innovators in Big Data, Circana seeks passionate client advocates with strong analytic skills to advance solutions that best build the client's strategic vision. The Foodservice Team at Circana works with some of the most innovative companies in the industry. This role reports to the Executive Director in Client Development and will contribute to our clients' engagement, satisfaction, and growth by providing value-added insights for decision making. The position provides the opportunity to make an impact, leveraging fact-based insights and analysis, while developing the knowledge and skills required for continued success in market research solutions.

Job Responsibilities

Advanced Analytic Skills: Demonstrate ability to analyze and interpret data and translate it into meaningful solutions for clients:

• Approach client with coherent, actionable, and fact-based data/recommendations appropriate to their business needs

• Ability to analyze information to create clear and concise insights that provide value and continually provide analytical solutions and business insights to address any business gaps and/or opportunities and create value for the client.
• Identify business issues and opportunities and suggest the appropriate analytic solution/approach level.
• Understand and communicate complex data in an easily digestible format.
• Conduct engaging and impactful analyses that deliver value, concisely tell a story to a diverse audience, and present to a broad range of decision influencers and decision-makers within an organization.

 

Consultative Selling: Apply knowledge of the business, industry, and domain to identify, create, and close business opportunities:

• Ask questions to evaluate assumptions and challenge the status quo.

• Synthesize information on various issues; translate the information into a project framework that ultimately provides solutions for clients.

 

Impactful Presence: Demonstrate strong interpersonal communication and presentation skills; present a professional image.

• Build strategic relationships with client contacts to develop business insights regarding the client's most critical issues/needs, both short and long-term

• Become trusted by clients, Circana client solutions teams, Circana cross-functional organizations, and Circana business partners. Be considered a domain expert and business partner.
• Operate in a collaborative team environment and partner with cross-functional departments and teams within Circana to ensure the business's success.

• Demonstrate a flexible approach to communication; adapt messages quickly to the appropriate level or function with poise and polish.
• Ability to build a rapport across functions and levels within an organization.

 

Client Focus: Consistently act with client satisfaction in mind and follow through on commitments to meet the client's needs.

• Ensure overall client satisfaction by proactively relating Circana data and industry trends to business opportunities.

• Develop and maintain a deep understanding of customer needs and requirements, and consult with clients to influence thinking.
• Help clients identify solutions to problems they did not know they had.
• Regularly and proactively communicate with the client-facing teams, including continually soliciting feedback to improve the relationship.
• Track and organize multiple work streams against numerous clients and manage time and resources against changing priorities.
• Expand the client base to include a broader mix of end users through education