JFK Passenger Service Agent - Air Canada

General information

Job Title JFK Passenger Service Agent - Air Canada Date Monday, January 12, 2026 Entity Unifi Aviation, LLC State New York City Jamaica Base Pay Rate: $ 21.25 Full/Part Time Part Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. shift, Overnight shift, P.M. shift Part Time Days Days of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday, Friday, Saturday, SundayA.M. shift, Overnight shift, P.M. shift

Requirements and Description

Summary

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

• Assists passengers with their baggage pick-up. 
• Assists passengers to resolve issues with their delayed, lost, or damaged items. 
• Utilizes computer software to track and catalog luggage. 
• Handles customer interaction with class in an efficient, effective, and professional manner. 
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

• Fluency in French would be an asset.
• Must be fluent in English - must be able to read, write and speak English well. 
• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid State ID
• Successfully pass preemployment drug screen and background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the Unit