Assistant Director of Student Experience--Residential

Description

The Assistant Director Student Experience-Residential is responsible for assisting the Associate Vice President Student Experience with the vision and management of residential living. This includes the development of a student residential community designed intentionally to meet students’ changing needs and interests, including the planning and presentation of innovative and compelling residence-hall programming to encourage and support residence hall allegiance and enhanced community.

The Assistant Director Student Experience-Residential will train, supervise, and evaluate undergraduate Residential Life staff and provide leadership for residence halls. Participate in campus committees and manage administrative and operational functions in regarding the residence halls. Provide services directly to students, such as personal and conduct meetings, and social/educational events/activities. Maintain a balance between administrative workload and student interactions. Participate in the overall planning and management of the residence hall system.

Reports to: Associate Vice President for Student Experience

Staff Support & Development

• Oversees the selection, training, supervision, evaluation, recognition/appreciation, and management of the college’s residence staff (graduate area coordinators, resident advisors and community directors)
• Provide leadership to staff in setting goals for the year; monitor work performance for accuracy and completeness in accordance with job expectations, ensure staff compliance with established Residential Life and campus policies and procedures.
• Create and implement training for all residential staff.
• Providing staff with the skills and confidence to excel in current and future positions.
• Plan, create and implement best practices regarding all residential processes.
• Rotating on-call duties.

Student Support & Development

• Working with residential staff, develop innovative student programming opportunities for student staff to implement in the residence halls; increase knowledge and impact of residence hall leadership teams throughout the academic year; perform proactive and educational student conduct meetings.
• Facilitate the growth and development of Residential Life staff through comprehensive leadership training programs and ongoing support initiatives.
• Work with the Campus Safety and Security Department, and other agencies on immediate response to incidents involving students, including mediation and/or crisis management.
• Recruits, selects, trains, supervises, establishes performance goals, and evaluates residence life staff. Establishes vision, values, goals, and a strategic plan for the team. Administers and provides appropriate oversight of day-to-day operations.
• Reviews policies and procedures related to residence hall living and trains staff to manage and enforce them.

Management:

• Manages housing software-eRezLife, assisting with housing selection.
• Manages roommates/housing changes and works collaboratively with facilities to ensure residential halls meet the student expectations.
• Coordinate and monitor pet program and fostering program, collecting documentation and process for pet programs.

Responsible for other duties as assigned.

Requirements

• A master’s degree in student personnel administration, higher education, management, or related field preferred
• A minimum of five years of extensive, progressive and successful leadership with a diverse student population, or related equivalent
• Successful experience in staff supervision and team building

Skills:

• Strong interpersonal, written and verbal communication skills, ability to effectively work and interact respectfully within a diverse and inclusive environment, demonstrated leadership and supervisory abilities are required.

Abilities:

• Demonstrate an on-going commitment to diversity, inclusion, and social justice by addressing the needs and concerns of underrepresented students.
• Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College.

Working Conditions:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Work is performed inside under normal office conditions and employee may be exposed to varying temperatures and dust.

Work requires:

• Reaching/handling up to 25 lbs.
• Climbing/balancing body weight.

The physical demands d