Field and Emergency Resource Management Planner (Construction)

Field and Emergency Resource Management Planner (Construction) 

Non-Union Position
Resource Management D; Portland, Oregon (US-OR)  
Regular FT 
Posting # 5260  

 

$7,500.00 Sign-On Bonus!

 

At NW Natural, we offer more than rewarding career opportunities and a vibrant work culture; we invite you to join us in making a difference in the biggest challenge the world faces today: climate change.

Today we are working with communities on their climate action plans and demonstrating the important role our system plays in reducing the effects of climate change. NW Natural embraces the change that’s needed. Our vision is to champion new technologies and innovative policies that enable a carbon-neutral energy system by 2050. When you come to work at NW Natural, you join a company that's actively working to leave our planet cleaner and healthier for future generations.

 

About Us:

 

NW Natural has a fully centralized work management structure for the oversight of all our field operations. This means that all work performed out in the “field” by our construction crews and technicians is planned, scheduled, and assigned to the field by the Resource Management Planner (RMP) position, in the Resource Management Center (RMC).  

 

This position supports our Distribution and Transmission Construction Crews. During your first 6 months of training, you can anticipate working Monday-Friday 6:30am-3:30pm with the possibility for a hybrid schedule after training. 

The Role:

 

The RMP’s purpose is to support the safe, reliable and cost-effective delivery of natural gas to our customers by forecasting, planning and assigning work to internal and contracted field personnel for all aspects of NW Natural’s field operations, including customer service, system maintenance, construction and restoration, locates, standbys and emergency response, based on workforce availability, geographic optimization and schedule management. 

Day to Day:

• Builds comprehensive work plans for the area/type of work they are accountable for to meet various targets/goals set by the company, e.g., budget spend; due dates; service appointments; overtime and fatigue management; work efficiency (minimize job delays and unnecessary travel time). 
• Develops work schedules outlining when the work will be performed for each work group and/or geographic region and including decisions on whether to perform with company personnel or contractors. Coordinate and schedule all field employee training and meetings while managing diverging company priorities and maintaining the appropriate amount of field resources to complete work. 
• Builds personnel schedules to ensure adequate resources are available to perform planned work, including approval of vacations/time-off, changes to schedules and shifts, changes to work location and approval of overtime. Monitor and process employee absences, restrictions, and attendance, including gathering needed information, advising employees of actions they need to take, and partnering with supervisors and HR on appropriate action.  
• Assigns work to the field and manages it for timely completion or for additional time/resources needed. Monitor emails and other communication after hours and respond when business needs or emergencies require immediate attention. 
• Responds to unplanned emergency response work promptly with a sense of urgency, ensuring compliance with all corporate and regulatory agency guidelines.  Assesses emergency situations, directs emergency response actions, assigns field personnel, and resources, and communicates with departments.  
• Identifies and activates the closest, most qualified resource to respond to the emergency event. Interacts with local municipality emergency centers (911) to coordinate response and escalate efforts if necessary. Notifies and updates appropriate stakeholders within the company and externally as appropriate. Performs primary duties for emergency response event management prior to hand-off to Emergency Operations Center (EOC). 
• Uses appropriate business systems necessary to manage staffing and resources, respond to emergencies and ensure projects are managed in a timely manner. Work with departments throughout the company to coordinate and improve emergency responsiveness. 
• Administers and promotes the philosophies and directives of the Collective Bargaining Agreement. 
• Supports Company’s commitment to a culture of safe work practices. 
• Applies knowledge of how the business works, current policies, procedures, practices, and applies the s