Sr. Coordinator, Site Services

The Opportunity:

In this role, you will report to the Onsite Supervisor of site services and will work closely with the Avantor’s Lab and Production Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Springhouse, PA 19477

Schedule: 1st Shift M-F/ 7:30 am to 4:00 pm

Hourly Range: $22.00 - $24.00

Benefits:

• Health and Wellness: Medical, Dental, Vision and Wellness programs

• Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.

• Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount

• Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance

• Recognition: Celebrate your peers and earn points to redeem on gifts and products

What we’re looking for 

Education:

• High school diploma or GED required.

Experience:

• Minimum of 2 years of experience in material handling, inventory replenishment, or customer service.

Technical Skills:

• Proficiency in Microsoft Excel is required.

• Familiarity with ERP systems.

• Basic understanding of purchasing and inventory management processes.

Soft Skills:

• Strong customer service orientation with a proactive, professional attitude.

• Committed to safety, quality, and strict adherence to established protocols and procedures.

• Adaptable and flexible, with the ability to manage multiple priorities effectively.

• Self-motivated and capable of taking initiative and leading tasks independently.

• Excellent verbal and written communication skills for effective collaboration with customers and internal teams.

How you will thrive and create an impact 

Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:

• Oversee inventory operations, including tracking slow-moving and obsolete items, conducting cycle counts, and supporting annual physical inventory audits.

• Process inventory requests and coordinate material movement with a focus on accuracy and regulatory compliance.

• Deliver daily customer service support, maintaining clear and proactive communication regarding inventory status and client needs.

• Execute purchasing functions such as managing backorders, expediting shipments, coordinating direct factory and third-party orders, and resolving invoice or pricing issues.

• Manage order entry, monitor performance metrics, and document cost-saving initiatives.

• Coordinate shipping activities including packaging, documentation, and system data entry; operate and inspect basic warehouse equipment.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journ