Manager of Options Onboarding

Join a leading fintech company that’s democratizing finance for all.

Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

With growth as the top priority...

The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.

About the team + role

We're seeking a motivated self-starter to lead the operational team responsible for processing options onboarding for Robinhood Financial (RHF). As the Manager of the Options Onboarding team, you’ll oversee key processes essential to maintaining and supervising RHF’s options onboarding. Your team will ensure proper controls and oversight of the end to end process. In this role, you'll navigate dynamic situations with swift, strategic decision-making while collaborating with brokerage operations, customer service, and compliance teams. This is a unique opportunity to manage a critical pillar within Robinhood’s brokerage business.

The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.

What you’ll do

• Coordinate responsibilities for the daily options onboarding process.
• Oversee the forecasting, planning, and intra-day workforce management for the team.
• Collaborate with cross functional teams including engineering and product to implement process improvements.
• Supervise Daily Checkout to validate options onboarding process.
• Inspire, mentor, and develop a talented team of brokers to deliver a world class brokerage experience for our customers.
• Lead operational projects by defining scope, setting timelines, and managing execution from start to finish.

What you bring

• 7+ years of Brokerage operations experience and extensive options knowledge
• Bachelor's degree or equivalent practical experience; FINRA Series 7, 63, 4, and 24
• Deep functional understanding of the securities industry, especially FINRA Rule 2360
• High levels of empathy and integrity; passion for coaching and developing talent
• Superb written and oral communication skills
• Self-starter, with exceptional attention to detail and the ability to work independently
• Passion for Robinhood’s products and our mission to democratize finance for all
• Ability to learn quickly, think critically, and apply creative problem-solving skills to resolve issues and implement process improvements
• An exceptional team leader who fosters an environment that allows your team to thrive in a fast-paced, innovative environment

What we offer

• Market competitive and pay equity-focused compensation structure
• 100% paid health insurance for employees with 90% coverage for dependents
• Annual lifestyle wallet for personal wellness, learning and development, and more!
• Lifetime maximum benefit for family forming and fertility benefits
• Dedicated mental health support for employees and eligible dependents
• Generous time away including company holidays, paid time off, sick time, parental leave, and more!
• Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)$153,000—$180,000 USDZone 2 (Denver, CO; Westlake, TX; Chicago, IL)$134,000—$158,000 USDZone 3 (Lake Mary, FL)$119,000—$140,000 USD

Click here to learn more about available Benefits, which vary by region and Robinhood entity.