Community First Services and Supports (CFSS) - FMS Service Coordinator

Description

About this role: 

Lifeworks Self-Directed Services is seeking a full-time exempt Service Coordinator to provide case management for Lifeworks Financial Management Services clients and families. As an approved Financial Management Service through the State of Minnesota, Lifeworks helps individuals enrolled in the Community First Services and Supports (CFSS) Program. This is a great position for a case manager seeking to empower people to use services in their own communities. The position works as part of a greater Self-Directed Services team and also has a lot of autonomy when managing their caseload. A successful candidate will enjoy meeting new people; have excellent interpersonal skills; deliver detailed work, stay organized and meet deadlines; and have a strong desire to successfully deliver services within the required guidelines of state statutes. 

Lifeworks is also an experienced Consumer Directed Community Supports (CDCS), Consumer Support Grant (CSG), Consultation Services Provider, PCA Choice provider agency and a licensed provider of Individualized Home Support, Night Supervision, Respite, and Homemaker services. 

Position Title: Community First Services and Supports (CFSS)- FMS Service Coordinator

Department: Self-Directed and In-Home Services

Hours: Full-time 40hours/week, Monday – Friday (Exempt)

Location: The role is hybrid - 20% in-office based in our Richfield, MN headquarters.

Compensation: $52,000-$60,000/year

What We Offer Employees

Lifeworks offers a comprehensive benefits package which includes:

• 18 days of PTO accrued in the first year of employment

• 11 paid holidays (New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and a Personal Holiday)

• Medical, dental, vision, life, AD&D insurance, short & long-term disability coverage

• Health Savings Account (HSA), Flexible Savings Account (FSA), and prescription drug coverage

• Up to $3,000 annually in tuition reimbursement

• 403(b) retirement plan – Lifeworks contributes 3% of your salary and matches up to 4% of employee contributions

• Employee Assistance Program (EAP)

Why Work at Lifeworks

Lifeworks  is an industry leader on the forward edge of partnering with people  with disabilities in innovative, person-centered ways. Disability  inclusion is our true north, guiding every service we provide and  ensuring that people with disabilities have opportunities, can thrive,  and defy expectations. The Lifeworks Team is collaborative, passionate,  and strategic, using a person-centered approach to increase access in  our communities.

Requirements

• Capable of performing the essential functions of the job, with or without reasonable accommodations.

• Ability to understand and communicate written and verbal directions.

• Regular attendance, reliability and punctuality is necessary to meet the needs of the business.

• Well organized with excellent attention to detail.

• Aptitude to work independently with excellent time management skills.

• Experience working effectively with others to reach common goals and objectives.

• Skilled at establishing and cultivating strong relationships. 

• Ability to take initiative and strengthen relationships with current and new community. 

• Collaboration with cross functional teams. 

• Financial management to meet budgets. 

• Ability to deliver training and empower others to follow procedures, ensuring success with self-directed services.

• Ability to manage multiple priorities and take initiative with work objectives.

• Strong analytical and financial acuity skills.

• Demonstrated interpersonal skills that quickly build rapport with customers, county social workers, and administrative staff. 

• Ability to work independently; organize work consistently and meet deadlines.

• Demonstrated skills in problem-solving with an optimistic and compassionate nature.

• Ability to collaborate with co-workers across departments and teams. 

• Thorough understanding of disability services and funding sources available in Minnesota highly preferred.

• Travel in the greater metro area when necessary is required.

• Must pass a background study with the Department of Human Services, a drug test, clean driving record and have reliable transportation to use for work driving purposes (e.g., in-office, on-site training locations, etc.).

Education and Experience

• Four-year degree in human servi