Retail Human Resources Advisor

Your Role...

By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Retail Human Resources Advisor will assist their team to fulfil Blick’s commitment to our customers, the Arts, and our local communities.

 

Primary Tasks: The Retail Human Resources Advisor partners with retail field leadership across four districts to deliver practical, business-focused human resources support. This role acts as a trusted advisor to District Managers and Store General Managers, helping drive performance, strengthen employee engagement, and ensure consistent execution of HR programs, policies, and compliance across the organization.

 

The Retail Human Resources Advisor balances strategic partnership with hands-on execution, serving as the primary HR resource for day-to-day employee relations, talent management, and operational HR needs within the assigned regions.

Responsibilities:Field Partnership & Business Support

• Partner with District Managers to support stores across four districts, aligning HR strategies with business objectives
• Provide coaching and guidance to Store General Managers on performance management, employee engagement, and team effectiveness
• Travels to store locations to build relationships with teams, assess situations and/or provide in-person support as able and needed
• Participate in district/regional calls and business reviews to identify people-related risks and opportunities

Employee Relations

• Serve as the primary point of contact for employee relations matters, including investigations, conflict resolution, and corrective action
• Conduct thorough, timely, and objective investigations; provide recommendations aligned with company policy and legal requirements
• Coach leaders on consistent and appropriate application of policies and documentation

Performance Management

• Support leaders in diagnosing performance issues and driving accountability through clear expectations and action plans
• Partner on progressive discipline, terminations, and complex performance situations
• Contribute to performance review cycles, ensuring consistency and quality across districts

Talent & Workforce Planning

• Partner with field leadership on hiring strategies, workforce planning, and succession planning
• Identify talent gaps and support development plans for key roles
• Collaborate with recruiting to improve candidate quality and hiring outcomes

Training & Development

• Support the rollout and reinforcement of training programs for Store General Managers and District Managers
• Coach leaders on core management skills including feedback, coaching, and team development
• Identify training needs based on trends in performance and employee relations

Compliance & Policy Execution

• Ensure consistent application of company policies, procedures, and employment laws across all locations
• Monitor compliance trends and proactively address risks
• Partner with HR and Legal teams on policy interpretation and updates

HR Operations & Projects

• Support implementation of HR initiatives, programs, and systems (e.g., performance management, engagement surveys, HRIS updates)
• Analyze HR metrics (turnover, engagement, retention, etc.) to inform action plans
• Contribute to cross-functional HR projects and continuous improvement efforts

Education

• Bachelor’s degree in human resources or a related field, and/or equivalent work experience.

Job Requirements

• 5+ years of HR experience, preferably in a multi-unit retail or field environment
• Strong employee relations experience, including investigations and performance management
• Demonstrated ability to influence and coach leaders at multiple levels
• Working knowledge of federal, state, and local employment laws: Knowledge of employment laws relating to staffing and recruiting, compensation, organizational planning, organizational development, employee relations, safety training, and preventative labor relations
• Experience with HRIS systems (e.g., Dayforce or similar) and applicant tracking systems preferred
• Bilingual preferred
• Excellent interpersonal skills and ability to work with others
• Enthusiastic, energetic, approachable, and personable
• Excellent time management, organizational, and follow-up skills: Ability to set priorities and organize time: Demonstrates initiative and can work independently