Senior Parking Lot Attendant (Eligible for up to $5,000 in bonuses)

Posting number: 003668-26-PW

Department: Public Works

Division: Off Street Parking Attendants

Job classification: Senior Parking Lot Attendant

Posting type: Open

Categories: Building Maintenance, Public Works, Miscellaneous, Automotive

Summary

This position serves as a front-line representative of the City of Sacramento's off-street parking garage operations. As a lead position for this operation, duties will rely on the following: 

• Strong understanding of off-street parking procedures.
• Frequent movement between the City's five large parking garages.
• Providing parking support for over 3,300 special events that are held annually.
• Ensuring garage volumes are maintained.
• A willingness to be flexible with a fast-paced working environment. 

This position is responsible for detailed administrative work and may be required to work during weekends, holidays, nights, and in inclement weather.

IDEAL CANDIDATE STATEMENT

The ideal candidate will have a strong understanding of off-street parking administrative tasks and operations including:

• Issuing parking payment notices.
• Managing and performing efficient revenue transactions.
• Responding to complaints and inquiries. 
• Performing investigations into parking facilities.
• De-escalating confrontational situations. 
• Providing training to other parking lot staff.  

To lead and participate in the operation of one or more municipal parking facilities on an assigned shift.

DISTINGUISHING CHARACTERISTICS

Positions assigned to the class of Senior Parking Lot Attendant are expected to perform lead responsibilities for other Parking Lot Attendants, as well as to participate in parking lot operations on an assigned shift. Positions in this class are distinguished from those in the Parking Lot Attendant class by the broader range of responsibilities over shift operations and facility maintenance.

SUPERVISION RECEIVED AND EXERCISED

General supervision is provided by a Parking Lot Supervisor. Responsibilities include lead supervision over other parking lot operations and maintenance personnel.

Examples of duties

TYPICAL DUTIES

- Lead and participate in the operation of one or more municipal parking facilities.
- Give claim checks and direct drivers to parking spaces.
- Count and make cash deposits.
- Instruct and direct the work of parking lot operations and maintenance personnel.
- Collect parking fees, compute time parked, and amounts of fees.
- Prepare daily revenue reports and post cash deposits and validations.
- Maintain records of vehicles parked and facility usage.
- Operate automatic revenue control equipment.
- Inspect parking facilities and report maintenance or repair needs.
- Count validation tickets; find and correct errors.
- Provide routine information to the public relating to parking procedures or location of streets, buildings, and points of public interest.
- Identify and report necessary supplies or items to be purchased.
- Assist less experienced personnel by demonstrating work procedures and methods.
- Report accidents or damage occurring on the parking lot.
- Request relief Parking Lot Attendants as needed.
- Relieve other Parking Lot Attendants as necessary.
- Act as section leader in supervisor's absence.
- Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification.

Qualifications

Knowledge of:

- Parking lot operation, regulations, and procedures.
- Fee collection and recording methods.
- Bank depositing procedures.
- Daily reconciliation and reporting of cashiering activities.
- Basic arithmetic and calculation techniques.
- Basic accounting procedures and practices.

Ability to:

- Effectively work with the public and others involved in parking lot operations.
- Operate a cash register, computer, and adding machine and make necessary cash transactions with speed and accuracy.
- Make change and compute accurate parking fees.
- Keep accurate records of fees received.
- Record revenues and identify errors.
- Identify maintenance and repair needs of a parking facility.
- Train, instruct, and assist others in parking lot operations.
- Perform basic repair and maintenance functions at a parking fac