EMEA KYC Middle Office and Production Executive Director

<p>This role might be a great career progression for Executive Director with strong KYC knowledge who would like to continue career in one of the biggest banks in the world.</p><p>As <span>EMEA KYC Middle Office and Production Executive Director within EMEA Wholesale KYC Operations (WKO) Client Office you will forge excellent stakeholder relationship, manage a dynamic book of work with outstanding transparency, communicate complex KYC requirements &amp; process demands and build an outstanding client service team. You will also lead two fast growing KYC Teams in Warsaw office and report to EMEA Head of WKO Client Office.</span></p><p><strong>Job responsibilities</strong></p><ul><li>Leads two KYC Teams in Warsaw: KYC Middle Office and KYC Production</li><li>Manages on-time Periodic Renewal and On-boarding of New Clients with speed and seamless client experience</li><li>Develops strong partnership with KYC owners, desk heads, compliance and other stakeholders</li><li>Continuously assesses and proactively identifies gaps in the KYC on-boarding &amp; renewal process and develops strategies to prevent future control gaps &amp; adverse audit results</li><li>Simplifies robust operational processes and systems that will reduce offline due diligence processes and increase traceability of KYC disposition</li><li>Develops sustainable KYC practitioner skills at supervisory level and resiliency of habit that fosters relentless focus on attention to detail and operational excellence</li><li>Coaches &amp; develops the existing team to the next level, attracts new talent that significantly increases the overall bench strength and supports strong performance management practices</li><li>Manages special projects, including remediation and others, as directed by regulators, internal audit, etc.</li><li>Fosters and improves team engagement across CB and CIB teams, ensuring consistency across the two Lines of Business</li><li>Partners with the wider WKO EMEA Management team to ensure involvement in training opportunities and the region’s Rewards and Recognition programme </li></ul><p><strong>Required qualifications, capabilities, and skills</strong></p><ul><li>Minimum 5 years of previous experience as KYC Subject Matter Expert and People Manager for large teams</li><li>Strong client focus and interpersonal leadership, partnership and influencing skills</li><li>Data driven approach and relentless focus on driving key performance indicator improvements for quality, timeliness and client service</li><li>Ability to effective communicate complex policy and operational concepts to both senior management and junior operational staff</li><li>Ability to interpret and apply regulatory and compliance policies and procedures when establishing guidelines, metrics, and processes</li><li>Strong understanding of AML and KYC regional regulations</li><li>Ability to engineer and enhance operational processes</li><li>Significant experience in securities operations, compliance, audit, or management experience, preferably in Corporate and Investment Banking</li><li>BS/BA Degree</li></ul><p><strong>Preferred qualifications, capabilities, and skills</strong></p><ul><li>MBA or other graduate degree </li></ul> <p></p> J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.<br/>    We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our <a href="https://careers.jpmorgan.com/us/en/how-we-hire/faqs" rel="nofollow" target="_blank">FAQs</a> for more information about requesting an accommodation.