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Case Manager / Substance Use Specialist - Day

Downtown Emergency Service Center
United Statesfull_timeVerifiedPosted 13 May 2025
💰 $80,000/yr($72,000/yr$80,000/yr)

About the role

Description

Days Off: Sunday, Monday

Shift: Office Day  ( 8am -4pm )

Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)

Other Benefits:    Employee Assistance Program (EAP), Flexible Spending Account (FSA),    ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan

Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.


About DESC:

DESC    (Downtown Emergency Service Center) is a nonprofit organization   working  to help people with the complex needs of homelessness,   substance use  disorders, and serious mental illness achieve their   highest potential  for health and well-being through comprehensive   services, treatment, and  housing. Our vision is a community where no   person is abandoned,  ignored, or experiencing homelessness.

As   the region's leading  provider of services to multiply disabled adults   who have experienced  chronic homelessness, DESC serves almost 3,000   people each day. Our  integrated service model is designed to help   people secure and maintain  appropriate, safe and affordable housing.   DESC is recognized nationally  and regionally as an innovator in   developing solutions to homelessness.

 

About PACT: 

The Program for Assertive Community Treatment (PACT) is a nationally recognized, evidence-based approach to mental health treatment which utilizes a highly collaborative model to positively impact the lives of individuals challenged by the most severe and persistent mental illnesses. 

The DESC PACT team is centered in the concept that recovery is more successful when all providers work closely together to provide integrated support services for all aspects of participant’s lives, including medication, therapy, social support, employment and housing. 

Team scheduling requirements reflect this commitment to provide participants with intensive wrap-around, 24/7 services at their homes and in a variety of community settings. Team members provide rotating coverage for 12 hours per day Monday to Friday and 8 hours per day on weekends & holidays. In addition, all team members participate in on-call rotations to provide 24-hour crisis coverage. 


MAJOR JOB RESPONSIBILITIES:

  • Provide individual and group substance use disorder (SUD) treatment in office and in community settings using a stage-based treatment model that is non-confrontational, considers interactions of mental illness and substance use, and has client-determined goals.  With the client’s participation, develop support and treatment plans; facilitate linkages to collaborative resources when appropriate. 
  • Plan, organize and facilitate treatment and support groups for clients, as appropriate. 
  • Act as the PACT team's subject matter expert for substance use disorders. Provide consultation to other team members regarding SUD issues, treatment, and education, including Harm Reduction best practices. Provide staff training on substance use issues, as appropriate. 
  • Monitor and coordinate replacement of PACT harm reduction supplies. 
  • Advocate for client access to community resources and services, ensuring that client needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care. 
  • Develop and maintain strong collaborative relationships with DESC staff, and other service and resource organizations to ensure full continuity of care for clients.   
  • Participate in psychiatric consultation, supervision, program team meetings and in-service trainings; participate in clinical reviews and case conferences. 
  • Comply with the agency's clinical accountability policies and procedures; maintain current and complete clinical records; participate in quality assurance reviews when assigned. 
  • Comply with data gathering/submission requirements, and with applicable program research and evaluation procedures. 
  • Participate in verbal de-escalation in emergent situations and be willing and able to assist other staff as needed to maintain a safe and secure environment. 
  • Participate in the planning, organizing and facilitating of unit mitigations for clients on your caseload. Unit mitigations are coordinated efforts to support clients with maintaining healthy living conditions. This can include but is not limited to attending care conferences related to unit mitigation, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with Housing staff to ensure proper work orders are filed in a timely manner, participating in cleaning out clients’ units, and documenting barriers to unit m

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Company

Downtown Emergency Service Center

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