Shift Lead at Dazbog Coffee

About First Meridian Services

At First Meridian Services, Inc., our team members are our greatest asset. We are committed to building a workplace that excites, rewards, and supports you—one where passionate, professional, and knowledgeable individuals can grow and thrive. We are constantly seeking great people who will make us even greater.

As you get to know our culture and mission, we hope you’ll take full advantage of the opportunities to enhance your profession and contribute to our shared goals. We believe in creating a rewarding environment where you can build a long and successful career. Welcome to First Meridian Services—where your future takes flight.

SUMMARY

Shift Leaders act as support to the restaurant managers in daily operations and are responsible for helping to set the tone, ensure memorable guest experiences, resolve issues, and proactively achieve goals. The Shift Leader must be willing to cross-train and master all positions in the restaurant. The primary responsibility of the Shift Leader is ensuring product quality and consistent service on the scheduled shift.

SHIFT

Start between 12 PM and 2 PM, end at 9:30 PM. Must be available on weekends.

Full-time hours available

BENEFITS & PERKS

• Starting Pay: $21 per hour, plus tips.
• Dental and Vision Insurance: Available after 60 days
• Health Insurance: Available to eligible full-time employees after 1 year
• Transportation Benefits: Free RTD EcoPass or employee parking reimbursement
• Additional Benefits: EAP, Critical Illness, Hospital Indemnity, and Life Insurance options
• 401(k) Retirement Savings Plan: Available after 6 months
• Employee Discount: Available at Skyport restaurant and retail locations
• Paid Leave: Provided in accordance with applicable Colorado and federal laws
• Supportive team environment with training and professional development opportunities

PRIMARY RESPONSIBILITIES

• Provide excellent guest service. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to guests.
• Assist in accomplishing the goals of the location set forth by the General Manager.
• Support shifts to ensure the accurate and timely production of product, service times, and flow.
• Maintain good morale by maintaining a professional, positive atmosphere.
• Ensure informed communication with management and employees both verbally and via utilization of the 7Shifts Log.
• Maintains restaurant organized, stocked, cleaned, and sanitized.
• Assists in the training/development of team members around processes and procedures of each station.
• Support of each shift to ensure company and brand standards are met.
• Follow operating procedures regarding cash handling, ensuring cash control by correcting errors and watching for/reporting mistakes or theft.
• Follow guidelines to complete daily administrative paperwork as needed and other paperwork as requested, including prohibited items logs.
• Respond to customer concerns in a timely and professional manner.
• Support new programs, policies, or products each shift, as introduced by the General Manager.
• Assist General Manager in producing an accurate inventory.  Under General Manager direction monitor inventory levels and place orders and requisitions.
• Follows food safety and sanitation guidelines

REQUIRED SKILLS/ABILITIES

• Genuine interest in providing a positive guest experience
• Friendly, outgoing, approachable personality
• Ability to lead and mentor the team to support a positive and productive work environment
• Ability to manage complaints with professionalism.
• Customer-oriented individual and an outstanding problem-solver.
• Ability to work in a fast-paced environment
• Dependable
• Flexible to work nights, weekends, and holidays
• Ability to follow all guidelines and procedures set forth by FMS/Skyport, brand partners, airport, federal, state, and local employment regulations
• Strong communicatio