Branch Operations Manager, Private Wealth

Application Deadline:

11/24/2024

Address:

16775 Yonge Street

Job Family Group:

Wealth Sales & Service

Supports the branch and/or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Provides input to the market business development plan.
• Support the solution and implementation of addressing client concerns and escalations, as required.
• Performs risk assessments and monitoring to ensure there are no breaches in compliance.
• Makes recommendations to management about risk and regulatory requirements and compliance.
• Recommends and implements solutions based on analysis of issues and implications for the business and the client.
• Assists in the development of strategic plans.
• Identifies emerging issues and trends to inform decision-making.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Helps determine business priorities and best sequence for execution of business/group strategy.
• Conducts independent analysis and assessment to resolve strategic issues.
• Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.
• Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.
• Builds effective relationships with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.
• Monitors and tracks performance and addresses any issues.
• Designs and produces regular and ad-hoc reports, and dashboards.
• Ensures the effective implementation of Bank initiatives and programs.
• Models a mindset for continuous improvement and champions alternatives.
• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
• Prepares documentation of compliance monitoring and risk assessments, and findings to management as per guidelines.
• Executes administrative reviews and filings according to Bank policies and procedures.
• Ensures Branch organization and delegation templates are in place and up to date.
• Monitors daily transactions, monthly transactions, and reports in accordance with regulatory guidelines and internal policies.
• Supervises cash and securities related responsibilities (cheque and securities deposits, cheque issuance, vault, box count, etc.) and operational compliance in the branch.
• Oversees maintenance of Policies and Procedures Manual as required by internal and external changes.
• Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
• Acts as a subject matter expert on business applications/systems.
• Monitors operational controls to identify any deficiencies and supports the initiation of appropriate corrective actions to ensure controls are adequate.
• Identifies and analyzes factors which may affect risk mitigation within the market and compliance with applicable regulatory requirements
• Monitors to ensures Branch adherence to internal/external Compliance regulations and requirements
• Provides input into the planning and implementation of operational programs.
• Executes work to deliver timely, accurate, and efficient service.
• Sources new sales & service professi