Patient Appointment Scheduler

Description

ABOUT AOA ORTHOPEDIC SPECIALISTS

AOA Orthopedic Specialists has been providing orthopedic care to the Lone Star State, including the Dallas and Fort Worth area for over 20 years.  AOA is now the largest orthopedic practice in North Texas, serving head to toe orthopedic, spine, sports medicine, and physical therapy needs.

With convenient offices to serve you in Arlington, Mansfield, Irving, Midlothian, Dallas, and Waxahachie, AOA Orthopedic Specialists can serve all of your Orthopedic needs in the Lone Star State with Precision Orthopedics in Sports Medicine, Spine, Joint Replacement & Reconstruction, Pain Management, Foot & Ankle, Hand, Wrist & Elbow, Imaging, Physical Therapy and state of the art non-operative care.

LET US HELP YOU LIVE LIFE TO THE FULLEST TODAY

Leading an active life can be good for both your health and your wellbeing. Orthopedic injuries can happen in a variety of ways, from a sudden injury to ongoing wear and tear on your body, and the result may be anything from a minor inconvenience to major surgery. No matter what’s slowing you down, our expert team of doctors, therapists and pain specialists have the advanced technology and techniques to help you quickly and safely embrace the activities you love once again.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:

• Answers multiple telephone lines, schedules patient appointments, screens calls, takes messages and provides general information to callers as needed.
• Follows scheduling policies required by each physician and office scheduling policies.
• Interacts with nursing staff in order to coordinate a convenient time for those patients that need to be worked into the schedule.
• Provide explicit instructions to patients regarding time of arrival, place of service, and documentation necessary for office visits.
• Maintains work area in a neat and orderly manner at all times.
• Attends scheduled staff meetings.
• Availability to work in the office setting Monday-Friday.
• Additional responsibilities as assigned by Director of Operations.

Requirements

• High School Diploma/GED or equivalent experience.
• Min of one year working as an appointment scheduler in a healthcare setting.