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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Senior Product Analyst works on the Product Management team to analyze, design, and support Truist's product platform. The Product Analyst must have experience with technology product implementations, digital release schedules, and on-going support.
This role supports informed decision making by analyzing product and project data such as timelines, key metrics, and user feedback. Responsibilities also include gathering status updates and preparing dashboards, reports, and presentations to communicate product and project progress.

The work will also support existing products by researching product issues and required fixes. Detailed understanding of software development life cycle (SDLC- both waterfall and agile) is also required. This position is a highly visible role with the organization and works closely with the product, project and technology delivery teams.

* Please note that for this opportunity, Truist will NOT sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

**Please also note that candidate must be located in *or* willing to self-relocate to one of the following locations: Charlotte, NC or Atlanta, GA as Truist has 'in office' requirements that must be honored.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  
1.    Monitor digital trends. Identify, prioritize and assess experience-related trends, business/service models, and underlying enablers that meet core business needs.
2.    Lead fact-driven analysis of the market, developing points of view and actionable recommendations that influence teams about top of mind client experiences. 
3.    Benchmark Truist products and services (with direct and indirect competitive set) to identify pockets of opportunity and areas of best practice for concept testing, prototyping and/or development.
4.    Lead research to support product findings and issue remediation.
5.    Synthesize insights in a meaningful way to share with a cross-section of stakeholders and other partners throughout the organization.
6.    Coordinate research with analysts across the organization to create and communicate a strong understanding of client insights and the competitive landscape. 
7.    Analyze, define, and communicate reporting requirements to cross-functional teams during the software development lifecycle.
8.    Support the development of digital roadmaps that reflect client needs/gaps and teammate needs/gaps, as well as foundational technology capabilities and other digital enablers.

QUALIFICATIONS
Required Qualifications: 
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.    Bachelors’ degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
2.    Three or more years of banking, financial services, digital, or other relevant work experience
3.    Two or more years of product, analysis, technology, and/or design experience
4.