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Back Office Customer Acquisition in Sales Connected Mobility
Bosch GroupCluj-Napoca, Romaniafull_timeVerifiedPosted 3 Aug 2023
About the role
<h3>Company Description</h3><p>At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Whether in areas of <strong>Automated Driving, Electric & Connected Mobility, IoT or Connectivity,</strong> our ideas make driving safer and more comfortable than ever before. This is only possible with the help of more than <strong>1000 talented engineers</strong> from Bosch Engineering Center Cluj specialized in software, hardware & mechanics and reliability engineering, who work closely together with other Engineering Centers within Bosch and with Bosch Cluj Plant in order to offer <strong>unique products</strong> and <strong>AIoT</strong> solutions to our clients from around the world. </p><p>So, are you ready to<strong> shape the future of the mobility</strong> together with us? Let us tell you more. Our promise to our associates is rock-solid: we <strong>grow</strong> together, we <strong>enjoy</strong> our work, and we <strong>inspire</strong> each other. Join in and feel the difference.</p><h3>Job Description</h3><p>You assist in sales acquisition management: Provide support in all phases of sales and acquisition management processes, ensuring the smooth execution of sales activities related to connected mobility solutions.</p><p><strong>In your role you will:</strong></p><ul><li>Work with Salesforce, a customer relationship management (CRM) tool, to track and manage leads, opportunities, and customer interactions. Ensure accurate data entry and maintenance of customer records within the system.</li><li>Collaborate with the sales team to identify potential leads and prospects for connected mobility solutions. Conduct research and gather relevant information to qualify leads and determine their potential for conversion.</li><li>Assist the sales team by preparing and delivering sales presentations, proposals, and quotes to prospective customers. Coordinate with internal teams to gather necessary information and ensure timely and accurate delivery of sales materials.</li><li>Support the order processing and documentation processes, including generating and reviewing sales contracts, purchase orders, and other relevant documents. Ensure compliance with company policies and procedures.</li><li>Foster and maintain positive relationships with customers, addressing their inquiries, concerns, and requests promptly and professionally. Collaborate with the sales team to identify opportunities for up selling and cross-selling.</li><li>Generate reports and analyze sales data to track performance metrics, identify trends, and provide insights for sales strategy and decision-making. Prepare regular sales reports and presentations for management.</li></ul><h3>Qualifications</h3><ul><li>Familiarity with sales and acquisition processes, including lead generation, qualification, and deal closing. Understanding of the sales cycle and ability to support sales activities from initiation to completion.</li><li>Experience working with Salesforce or similar CRM tools. Proficient in data entry, management, and report generation within the system. Knowledge of Salesforce automation features is a plus.</li><li>Strong verbal and written communication skills to effectively interact with customers and internal stakeholders. Ability to deliver compelling sales presentations and proposals.</li><li>Excellent attention to detail to ensure accuracy in data entry, order processing, and documentation. Ability to review contracts and documents for completeness and compliance.</li><li>Effective organizational skills to manage multiple tasks and priorities in a fast-paced sales environment. Ability to meet deadlines and work independently or collaboratively as part of a team.</li><li>Strong analytical skills to interpret sales data, identify trends, and make data-driven recommendations. Ability to solve problems and propose innovative solutions to support sales objectives.</li><li> Customer-eccentric mindset with a focus on providing exceptional service and support. Ability to handle customer inquiries and resolve issues in a professional and timely manner.</li></ul><h3>Additional Information</h3><p><strong><em>#LikeABosch Benefits:</em></strong></p><p>Your work-life balance is valuable to us, so we offer you:</p><ul><li><strong>25 Days of annual leave</strong>, because work-life balance is essential to us; </li><li><strong>Flexible working hours</strong>, but if you want to work from somewhere else, feel free, our <strong>Home Office</strong> program helps you do that; </li></ul><p>Your <strong>health</strong> and <strong>well-being</strong> is important to us, so we have you covered:</p><ul><li>Medical subscription</li><li>Accident insurance</li><li>Sport activities and well-being initiatives</li></ul><p>We believe in a <strong>Life-Long Learning</strong> approach, so you can take advantage of:</p><ul><li>Technical and soft skills trainings;</li><li>Access to e-learnin
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