Senior Associate, Audio Partnerships

Who are we and why should you join us?

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service – providing affordable and convenient therapy in 210 countries and over 60 languages across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As an Senior Associate, Audio Partnerships at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We seriously invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand.

At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way

What are we looking for?

BetterHelp is the largest Podcast advertiser in the world, and also advertises in radio and streaming. We’re looking for someone to join the team in managing/growing the channels and to aid all responsibilities related to, but not limited to: ad ops, logistics, reporting, media strategy, media buying, custom segments, and more.

You are data-driven first. You are deeply knowledgeable in how the industry operates. You are familiar with all of the tracking ins and outs. You come from a performance and direct response background with an eye for brand and understanding how to craft messaging to our audience. You are organized and can manage ops relating to hundreds of shows from a performance and operational standpoint.

Requirements

What will you do?

• Assist in all ad ops processes: data and show entry, show and partner onboarding, billing reconciliation and more.
• Assist in all logistics: media shifts, meeting notes and recaps, coordinating meetings.
• Assist the Manager of Audio Partnerships in Strategy & Buying: help plan, deploy, develop, maintain, monitor, expand, analyze and optimize podcast/radio/streaming/print campaigns with multi-million dollar monthly spend.
• Proactively seek, identify and evaluate innovative and custom opportunities with shows and networks for campaign growth and improvement
• Work with AP to get invoices paid on time
• Maintain consistent, high performance by frequently monitoring campaign results and promptly respond with recommendations relating to testing, renewals and overall performance and strategy.
• Enjoy great teamwork, have lots of fun, and take pride in building a world-class business that makes a difference in people's lives

What will you NOT do?

• You will NOT worry about funding. We have startup DNA, but we're fully backed and funded by our parent company, Teladoc Health.
• You will NOT be confined to your "job". We believe in nurturing employees’ interests and passions – even if some of them lie outside of your core responsibilities.
• You will NOT be bogged down by office politics, egos, or bad attitudes. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get burned out. We work hard, but we also believe in maintaining sustainable work/life balance. Seriously.
• You will NOT have to wonder why you’re doing the work you’re doing. Our day-to-day operations translate into people getting the help they need.

Can I work remotely?

Yes. We operate in Pacific Time and candidates in any time zone are welcome to apply. We also ask our employees to travel to our Mountain View, CA office up to six times per year to collaborate in person in order to build better working relationships and experience our in-office culture. Travel expenses will be covered and reasonable accommodations will be made for those under unique circumstances who cannot travel.

Requirements

• 2+ years managing podcast, radio and streaming campaigns on client, sales or publisher side
• Analytical mindset with the ability to evaluate performance based on data
• Tech savvy
• Excellent communication (oral and written), attention to detail, time management and organizational skills