Senior Program Manager - Workforce Management (Hybrid)

The pay range is $73,000.00 - $132,000.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

About us: 

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. 

Target Global Supply Chain and Logistics is evolving at an incredible pace. We are constantly reimagining how we get the right product to the right guest even better, faster and more cost effectively than before. We are becoming more intelligent, automated and algorithmic in our decision-making, so that no matter how guests shop—in stores or on Target.com—we deliver the convenience and immediate gratification they demand and deserve. We are on a mission to win decisively over any competitor, with a seamless and superior guest service experience unlike any they can offer. Our teams work with the agility our mission requires, and we constantly come together to implement new processes in record time. So we’re looking for exceptional people who are proactive, creative, independent, innovative, risk-savvy and comfortable working in varying degrees of ambiguity. Are you a critical thinker who seeks the root cause and can analyze both qualitatively and quantitatively? Are you a creative problem-solver who simplifies problems, quickly identifies solutions, commits to a plan and then positively influences others to execute it? If so, you will have success on one of our dynamic teams.

A role within the GSCL Workforce Management Team means putting the team member experience at the center of what we do across the network.  This team will work towards deploying a greater hourly workforce across previously existing boundaries to exceed the guest experience, enable an agile workforce where TMs have the flexibility in how they work, when they work, and where they work.  And, increased efficiency + reduce risk and expense through WFM solutions.  Specifically, the team will drive and govern major cross-functional multi-year outcomes to support Target’s total enterprise workforce efforts.

This role will work in service to the enterprise workforce management strategy.   The team will work cross-functionally with internal GSCL team and supporting partners in order to coordinate, organize, and lead WFM dependencies.  The role will work alongside Senior Leaders, Product Teams, and Business Experts to remove current roadblocks and align total GSCL WFM strategy.  It will also anticipate dependencies and future areas of conflict that may arise during large scale implementations and is required to work to proactively remediate the impact. This role will primarily support Food Distribution Centers for WFM inclusive of forecasting, scheduling, and operating model capabilities.

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About you:

• 3+ years of professional experience
• Four-year degree or equivalent experience
• Previous experience within a Food Distribution Center or within a Food Supply Chain organization
• Experience with organizational models and/or workforce management solutions
• Project management experience
• Ability to think in terms of future state, challenge the status quo, and identify path from current state to future state.
• Highly flexible and comfortable working in an ambiguous, fast-paced environment
• Demonstrated ability to drive cross – functional partnership and alignment from multiple business teams
• Strong stakeholder management skills