Payer Maintenance Coordinator

Boldly innovating to create trusted solutions that detect, predict, and prevent disease.

Discover your power to innovate while making a difference in patients' lives. iRhythm is advancing cardiac care…Join Us Now! 

At iRhythm, we are dedicated, self-motivated, and driven to do the right thing for our patients, clinicians, and coworkers. Our leadership is focused and committed to iRhythm’s employees and the mission of the company. We are better together, embrace change and help one another.  We are Thinking Bigger and Moving Faster.

 

About This Role

The payer maintenance coordinator acts as the liaison between multiple department and vendor partners and Revenue cycle to ensure contract information is loaded accurately into the system, payer mappings, and ensure that revenue is appropriately cognized.  While utilizing critical thinking skills, the payer maintenance coordinator will work with internal and external stakeholders to clarify contract/rate information, build/maintain current payer changes, confirm payer routing/jurisdictions, monitor and update EHR integrated payer maps, and serves as the intermediary or EHR payer issues.

Responsibilities and Duties: 

• Update contract status, rates, UM criteria, contract criteria within all relevant systems
• Complete payer maintenance processes to ensure the proper updates within internal systems and external partners
• Collaborate with Quality and Audit teams on SOX controls and ensure all steps are completed in a timely fashion and meet audit standards
• Review insurance contracts and communicate the impact they have on revenue recognition.
• Participate in open dialogue with Finance and Accounting teams regarding changes in rates, contractual allowance or payment integrity, and payer contracts review quarterly and year over year differences
• Research payer requirements for utilization in order to update the payer page
• Will work with internal and external stakeholders to obtain clarity and ensure accurate data is entered
• Comfortable and capable utilizing various communication tools including TEAMs and video conferencing to enable virtual work collaboration.
• Validate external processes including payer designations and relationships
• Cross-functional  work groups with the Electronic Health Records Integration teams including leading feedback communications.

Qualifications:

• Strong Written & Communication Skills
• Problem Solving
• Quality Focused
• Adaptable
• Analytical
• Accountable
• Solution oriented
• Work Independently

Required Qualifications

• High school diploma required. 
• Minimum 4 to 6 years of experience with health insurance and billing operations
• Significant knowledge of regulatory and payer requirements for reimbursement
• Strong command of the health insurance reimbursement and claim adjudication processes including denial codes, experience with claims processing by large national payers, and exposure to navigating through clinical documentation to pull out supporting detail. 

Preferred Qualifications

• Ability to work independently as an individual contributor and adapt quickly to changing priorities
• Experience with Microsoft Office and CRM casing/ticketing systems, preferably salesforce.com
• Possess a secure work area conforming to HIPAA guidelines
• Self-awareness to find creative solutions to remote challenges
• Resourcefulness and high levels of emotional intelligence to identify obstacles and collaborate with others to discuss potential solutions.

What's In It For You

This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:

• emotional health support for you and your loved ones
• legal / financial / identity theft/ pet and child referral assistance
• paid parental leave, paid holidays, travel assistance for personal trips and PTO!

iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more! 

FLSA Status: