Central Office Technician CWA

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

 

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Central Office Technician is responsible for the installation, maintenance, and repair of telecommunication systems within central office environments. They ensure the smooth operation of communication networks by managing equipment and providing customer support. The position is responsible for the provisioning and maintenance of subscriber loop carrier systems, DSL, POTS, GPON/PRISM, digital and optical muxes.

The Main Responsibilities

• Installs, performs routine maintenance, analyzes defects, tests, adjusts, repairs, and maintains complex equipment such as switching systems, circuit equipment, network terminal equipment, and data/digital equipment by using electrical and or electronic measuring devices.
• Plans jobs and determines materials and resources needed to complete tasks, updates work and maintenance logs, keeps team and managers informed on the status of projects.
• Travels between central office locations
• Reviews and interprets work orders, wiring lists, wiring diagrams, and equipment drawings and follows standard practices in performing job duties.
• Utilizes knowledge of general input and analysis of ESS translations.
• Runs diagnostic test programs, analyzes defects and/or tests various types of telephone switching equipment (5ESS, Electronic Data Switching, etc.), uses various types of testing devices, e.g., volt-ohm meters, spectrum analyzers, digital communications, data analyzers, etc.

What We Look For in a Candidate

Preferred Qualifications:   

•  At least six months experience diagnosing circuit trouble, and performing testing with volt ohm meters, TMS, or comparable equipment.
• At least six months experience provisioning and maintaining POTS, DSO, DS1/T1, DS3/T3, DSL ISDN, and fiber circuits.
• Must be proficient in DMS 100 Switch maintenance and routines, working knowledge of IOF, SONET/DWDM equipment and services.
• Requires a valid state drivers’ license with satisfactory driving record.
• Ability to work varying shifts and hours including possible mandatory overtime, and/or callouts, weekends, and holidays.
• At least 12 months experience diagnosing circuit trouble, and performing routine testing, including measuring AC/DC current using volt ohm meters, TDR, or comparable test equipment.
• At least 12 months experience provisioning and maintaining POTS, DSO, DS1/T1, DS3/T3, DSL, ISDN, and fiber circuits or services.
• Experience working with 5ESS switches.
• Experience includes ROADM, Infinera, QMOE, and IP Ethernet.
• Certification or training in the maintenance and operation of AFC (DLC), Calix DSL systems, Adtran (DLC), Fujitsu (FO Transport), and Alcatel DSL systems.
• Experience working independently with little supervision.

Compensation

Minimum: $14.90

Maximum: $41.52

Requisition #: 336947

 

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement u