Behavioral Health Care Manager, LCSW/LMFT - ECM (High Desert)

Overview

What you can expect! 

 

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

 

Under the general supervision of the Enhanced Care Management Department Leadership, this position is responsible for working effectively with the Enhanced Care Management Team (ECM) to provide high quality, effective care management to IEHP Members. Care management is broadly defined, and can include outreach and engagement to Members, engaging Members in skilled therapeutic interactions to promote health behaviors, other behavioral health interventions within scope, coordination of care, resource linkages, working with other professionals and organizations in the community to ensure quality of care for Members, seamless transitions of care, and facilitating the right care and the right time for the member. This position works collaboratively with Members of their own team, Members and families, and other professionals, in addition to working collaboratively with the designated health care organization (HCO) medical team. As a licensed clinician, this position provides clinical expertise, clinical leadership, and clinical oversight in a variety of ways within the Enhanced Care Management program and Behavioral Health Care management departments. This position, like all positions within the Enhanced Care Management Team, is expected to model behavioral health principles of relationship-based care, as well engage in promoting education and understanding of behavioral health and its importance in whole health, to those within IEHP and in the community

 

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Additional Benefits

Perks

 

IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.

• Competitive salary.
• State of the art fitness center on-site.
• Medical Insurance with Dental and Vision.
• Life, short-term, and long-term disability options
• Career advancement opportunities and professional development.
• Wellness programs that promote a healthy work-life balance.
• Flexible Spending Account – Health Care/Childcare
• CalPERS retirement
• 457(b) option with a contribution match
• Paid life insurance for employees
• Pet care insurance

Key Responsibilities

Responsible for primarily working with a caseload of Members with behavioral health needs.

Responsible for utilizing brief behavioral health therapeutic interventions as necessary to improve the Member’s ability to manage their own health.

Provide formal and informal training and support for Enhanced Care Management Team Members on behavioral health conditions, including treatments and evidence-base for treatment.

Responsible for assisting Members with care coordination needs, including, but not limited to, the following:

Conduct comprehensive, holistic assessment according to the scope of clinician

Assimilate assessment information into an individualized care plan (ICP)

Communicate ICP with Member, approved family or caregiver and other Members of the care team

Participate in inter/transdisciplinary care team meetings to share information, update and inform care plan

Coordinate with internal and external health partners to support Member’s comprehensive care needs

Participate and lead (as necessary) care transition plan responsibilities.

Model the highest ethical behavior in relationships with co-workers, supervisors, Members, Providers, and colleagues in the community.

Responsible for promoting a collaborative and effective working environment within the Enhanced Care Management team by engaging in evidenced-based communication strategies (such as Motivational Interviewing) when discussing responsibility/sharing of tasks, effectively resolving conflicts as they arise, and collaborating on Member case discussions.

Provide formal and informal training and support for Enhanced Care Management Team Members on behavioral health conditions, including treatments and evidence-base for treatment.

In conjunction with the Enhanced Care Management leadership, the Behavioral Health Care Manager is responsible for providing consultation for the non-licensed Members of the team when discussing tasks of a clinical nature.

Responsible for building and maintaining a positive working relationship with Providers, including, bu