APPLY FOR FUTURE JOBS AS CUSTOMER SUCCESS! 🚀

<span>⭐ </span><b>Who we are </b><br/><span>Lodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, our platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology.</span><br/><span>Headquartered in sunny Barcelona, we're now a team of 380+ people representing over 60 nationalities, united by a passion for transforming the future of short-term rentals.</span><br/>⭐️ <b>Why join our talent pool?</b>We’re always looking for passionate, proactive individuals to join our growing <b>Customer Success team.</b> By joining our talent pool, you’ll be among the first to hear about future opportunities across all <b>Customer Success roles</b> at Lodgify - including <b><i>Customer Support, Connectivity Specialist, Customer Onboarding Specialist, and Payments Collection Specialist</i>.</b>Whether your strengths lie in helping customers troubleshoot issues, guiding them to adopt new features, or ensuring smooth integrations and payment processes, you’ll play a key role in making sure our clients succeed with Lodgify! <h3>⭐ Where do you want to take your next career path?</h3> <ul> <li><b>Customer Support:</b> Provide top-tier support via phone, email, and chat, ensuring issues are resolved quickly and customers stay delighted. Share feedback across teams, document bugs, and help improve Lodgify’s platform - all while building strong relationships and delivering an outstanding customer experience!</li><li><b>Connectivity Specialist:</b> Provide expert guidance on connection types, troubleshoot complex integration issues, and deliver top-notch support via chat, email, and calls. Build strong client relationships, ensure excellent service, and help customers get the most out of Lodgify’s platform.</li><li><b>Customer Onboarding Specialist:</b> Take ownership of new customers, assist with account setup, and provide hands-on training to ensure smooth onboarding. Use a consultative approach to drive product adoption, gather feedback, and identify upsell opportunities!</li><li><b>Payments Collection Specialist:</b> Manage customer retention, handle billing and collections, and resolve payment issues with a personalized touch. Use your negotiation skills to retain customers, identify upsell opportunities, and ensure smooth account upgrades - all while maintaining strong, positive relationships.</li></ul><b>Why you’ll love us:</b><i>You’ll be part of a growing, dynamic company with a truly international team. At Lodgify, we are full of contagious energy, hard work, and passion for what we do. We celebrate diversity and are proud to acknowledge a variety of backgrounds, perspectives and skills in our team; committed to creating a workplace where everyone is heard and feels a sense of belonging.</i><br/><b>What's in it for you?</b><span>*</span><br/><span>🏠 The freedom to </span><b>work from home</b><span> any day that works for you.</span><span>🌴 Enjoy </span><b>25 working days of paid vacation</b><span> and Jornada Intensiva in August.</span><span>💊 </span><b>Top-notch Cigna health insurance</b><span> (includes travel insurance, dental plan, psychologist and we cover pre-existing conditions too).</span><span>😋 </span><b>Save on meals!</b><span> Enjoy a monthly allowance of 150€ and, in addition, a Flexible Remuneration plan with up to 70€. Plus, enjoy a 50% discount on Ametller’s prepared dishes to level up your mealtime!</span><span>🚇 </span><b>Flexible Remuneration</b><span> options for your transportation needs.</span><span>🖥️ Elevate your workspace. We provide a </span><b>home-office setup</b><span> allowance to ensure you have everything you need for a productive and comfortable work environment.</span><span>🇪🇸 Free </span><b>Spanish classes</b><span>.</span><span>🤑 Boost your earning potential with our </span><b>referral program</b><span> that offers paid compensation.</span><span>🌟 Fuel your day with a daily </span><b>office breakfast buffet</b><span> and join our monthly events like football tournaments, wine tastings, hikes, kayaking and more!</span><span>🎯 Work in a </span><b>dynamic environment</b><span> with offices fully equipped for fun with ping pong, foosball, surrounded by an international team of +60 nationalities.</span><br/>*Benefits offered may differ based on the type of contract that is issued<br/><b>So, what are you waiting for? </b><i><b>Apply now!</b></i><u><b>All applications and CVs must be submitted in English 😉</b></u><br/><br/>