Sr. Manager, Food Service Operations

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. 

 

Day - 08 Hour (United States of America)

Located in the heart of Silicon Valley, Stanford Health Care’s (SHC) mission is to heal humanity through science and compassion, one patient at a time. The Food Services department is a talented team of culinary and food service professionals devoted to offering patients, visitors, and staff a premium dining experience through locally sourced sustainable food to support healing and wellness. Our Food as Medicine philosophy brings awareness to the critical link between eating healthy and living well.

The following information provides more detail about the job that complements the general job description.
• Leads procurement and production teams, aligning their workflows and personnel to meet organizational goals.
• Manages budgets effectively, which includes tasks like forecasting, allocating funds, and conducting financial analysis.
• Manages vendors meticulously. Duties involve establishing, fostering, and enhancing relationships with various suppliers and service providers.
• Concurrently audits and manages various projects and initiatives, providing oversight from beginning to end.

Additional Education Qualifications
• Bachelor’s degree or higher preferred.

Additional Experience Qualifications
• CBORD experience
• Knowledge of labor management
• Familiarity of sustainability efforts

For qualifications, skills, and education, and more details, refer to the job description below.

This is a Stanford Health Care job

A Brief Overview

The Sr. Operation Manager plans and directs the work of Managers to achieve department and organizational goals. Responsible for identifying, prioritizing, planning, driving operational activities and managing the business financial analysis. Accountable for financial management of multiple service lines. Prepares financial and operational reports to provide performance insight. Works with the department Director on strategic planning and improvement programs. Provides leadership oversight throughout the food cycle: Menu Development, Procurement, Forecasting, Production, Waste Tracking and ensures department Standard Work procedures are followed. Responsible for Food Services software system maintenance inclusive of database accuracy. Collaborates with the Hospitality Business Manager on food revenues, costs, margins, and pricing. Responsible for revenue tracking and analysis in collaboration with Retail operations.

Locations
Stanford Health Care

What you will do

• 1. Directs the work of Procurement and Production Managers to ensure alignment with department and organizational goals.
• 2. Oversees the Inventory, Order, Requisition system ensuring program goals and accuracy maintained.
• 3. Track and develop department financials, and carry out analysis of complex data sets.
• 4. Monitors performance of the team (Linked Goals/AIP Goals/A3). Performs daily evaluations based on Key Performance Indicators (KPIs). Develops process modifications based on operational knowledge
• 5. Accountable for adherence to department Standard Work procedures relating to Menu Development, Procurement, Forecasting, Production and Waste Tracking.
• 6. Responsible for consistent maintenance of the Food Services system database. Ensures accuracy of items, pricing, recipes, portions, yields and nutritional information.
• 7. Evaluates the work and performance of Managers. Documents and makes recommendations regarding performance, retention and/or promotion. Takes corrective action as indicated by hospital policies and appropriate labor agreements.
• 8. Oversees the department’s Labor Management procedures: Employee and Labor Relations, Human Resources, SEIU Collective Bargaining Agreement, and budget adherence.
• 9. Accountable for financial management of multiple food service lines. Prepares reports, business cases, summaries and analyses for the department Director. Creates action plans to improve results and performance.
• 10. Develop, administer and monitor Service Level Agreements (SLAs) with business partners and vendors.
• 11. Leads Change Management initiatives.
• 12. Assists the Director with the development of strategic plans for operational activity.
• 13. Develop and execute programs that will help more effectively manage and run the business unit
• 14. Demonstrate leadership and written communication skills including the ability to make presentations for various audiences using superior written communic