Senior UX Researcher

Company

Cox Automotive - USA

Job Family Group

Engineering / Product Development

Job Profile

Sr UX Researcher

Management Level

Individual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

Yes, 15% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $99,000.00 - $165,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Cox Automotive is seeking a Senior UX Researcher with expertise in mixed-methods research and a strong interest in AI-Driven experimentation to join our team. This role is ideal for someone who thrives in an independent, fast-paced environment and is passionate about uncovering insights that shape exceptional user experiences. You will work closely with product managers, designers, and engineers to inform strategy and design decisions across multiple products. 

 

This individual must have a passion for user experience research specifically as it relates to software development. 

Primary Responsibilities:

• Plan and execute mixed-methods research (qualitative and quantitative) across the product lifecycle—from discovery to validation. 

• Independently manage research projects, including scoping, recruiting, conducting studies, analyzing data, and delivering actionable insights. 

• Collaborate cross-functionally with UX, Product, and Engineering teams to influence product strategy and design decisions. 

• Synthesize findings into clear, compelling stories and present them to stakeholders at all levels. 

• Advocate for user-centered design principles and help foster a research-driven culture within the organization. 

• Contribute to research operations, including improving processes, tools, and documentation. 

• Investigates and evaluates User Experience Research trends in the industry and communicates recommendations to the UX leadership team aimed at enhancing UX processes, incorporating new or innovative ideas, increasing research velocity/value/efficacy and/or recommending new methodologies and tools as appropriate 

• Cox Automotive Inventory Solutions is a highly active area. On occasion, the Senior User Experience Research may need to assist with the creation of interaction designs in support of initiatives as needed. 

• Understands the project goals and translates the goals into an intuitive design structure that enables users to successfully achieve goals and complete tasks 

• Develops and/or contributes to prototype development 

• Communicates interaction design and UX requirements to the implementation team. 

Minimum Requirements:

• Bachelor’s degree in a related discipline and 4+ years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 2 years’ experience; a Ph.D. and up to 1 year of experience; or 16 years’ experience in a related field

• 4+ years of UX research experience, with a strong portfolio demonstrating mixed-methods expertise. 

• Proven ability t