Innovation Product Owner – PSS

Job title: Innovation Product Owner – PSS

• Location: Cambridge, MA

About the job:

As Innovation Product Owner – PSS within our Digital team, you will play a vital part in the performance of our entire business while helping to make an impact on millions of patients around the world. Ready to push the limits of what's possible? Join Sanofi Digital!

The iCare Program is a strategic initiative within the Digital Patient Experience Team, aimed at transforming Patient Support Services (PSS) through the development of a common digital ecosystem across Sanofi brands. The Strategy and Operations team is seeking an Innovation Product Owner to collaborate cross-functionally on business case development, design, planning, coordination, and delivery of key innovations and partnerships.

This position will collaborate with business stakeholders, third parties, and Product Owners across the iCare product suite to ensure successful delivery of the innovation roadmap.

Join the digital engine driving Sanofi’s transformation - where AI, automation, and bold experimentation power faster science and smarter decisions. Here, you’ll help build the first biopharma company powered by AI at scale.

About Sanofi:

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

Main Responsibilities:

• In collaboration with key stakeholders (business, product owners) accountable for the innovation/partnership roadmap. Including defining, prioritizing and illustrating how features are intended to be implemented cross-product over time

• Act as an internal voice of the customer (as well as Product Owners) to constantly understand and communicate their needs and participate in the approval of the proposed solutions (incl. Business care development, sizing and value)

• Accountable for defining and leading Proof of Concept activities, measuring value and informing the Roadmap

• Presents the product vision, highlights proposed features & relevant milestones/releases cross product

• Manages backlog refinement and drives features prioritization effort where appropriate.

About you:

• Bachelor's degree in Engineering or Computer Science or related

• 5+ years of experience in Digital product Owner or Product Management

• Experience in the Pharmaceutical sector or Healthcare sector or related

• Experience with Salesforce

• Proficiency with Jira and Microsoft tools – Excel, Powerpoint

• Confluence is a plus

• Proven ability to lead and influence teams without direct authority

• Thirst for knowledge and ability to think outside the box

Demonstrated competence:

• Digital Strategy

• Application Design & Integration

• Business Acumen & Business Partnering

• Cross product collaboration 

• Vendor Management

• Advanced Communication

Why Choose Us:

• Bring the miracles of science to life alongside a supportive, futurefocused team.

• Discover endless opportunities to grow your talent and drive your
  career, whether it’s through a promotion or lateral move, at home or
  internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

• Join the digital force behind Sanofi’s AI-powered pipeline, where Expert, Generative, and Snackable AI accelerate the discovery, development and delivery of breakthrough treatments to patients.

• Help reduce time from discovery to commercialization, delivering life-changing medicines to patients faster than ever.

• Join a workplace where diversity, equity, and inclusion are at the core, with Employee
  Resource Groups and leadersh