Employment Type:

Full time

Shift:

Day Shift

Description:

Administrative Liaison – Full time - Albany, NY

If you are looking for an administrative position this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position is located at St. Peter's Hospital.

Position Highlights:
Quality of Life: Where career opportunities and quality of life converge
Advancement: Strong orientation program, generous tuition allowance and career development
Work/Life: Monday – Friday, Office Hours

What you will do:

The Administrative Liaison provides administrative and secretarial support for specialty practices.  

The Administrative Liaison also provides administrative and secretarial support to practice physicians and senior staff. They also provide adequate backup in reception coverage by assisting in greeting outpatients, collation and handling incoming calls. 

Responsibilities:

Conducts in-person registration/interviews-capturing demographic, financial/insurance, physicians, diagnosis information etc. and entry of this information into the computer systems.  

Explains general and financial consent forms and secures proper signatures.  

Provides and accepts Advanced Directive material and refers patients to appropriate professional. 

Accepts and records referrals requested from physician offices. 

Coordinates the transfer of patients from other facilities. 

Maintains close coordination with insurance verified. 

Completes prior authorizations as required documents in appropriate system. 

Contacts medical examiners when required. 

Evaluates billing error reports and makes appropriate corrections. 

Accurately performs scheduling of outpatients and coordinating diagnostic procedures in a timely manner.  

Completes physicians fax orders by calling patients and scheduling exam(s) and lets physicians know date/time of exam by fax back to physician’s office. 

Accurately enters patient information into the computer by either registration/scheduling of patients and exams. 

Accurately schedules all surgical procedures, including pre-operative and post-operative care and coordinates all testing results. 

Knowledgeable in the use of practice management computer system and hospital based data systems. 

Confirms all appointments for certain departments to ensure that patients are aware of appointment time and place. 

Ensures patient understanding of all directions given, engages nursing as appropriate. 

Tracks referrals and patient registration. 

Accurately performs and submits required chart prep for hospital procedures and diagnostics. 

Effectively interprets financial information related to visits. 

Accurately bills for procedures, diagnostic testing and consultations performed. 

Effectively monitors and utilizes Ingenious Med software, including billing, consults, tracking/reporting as needed. 

Acts as a receptionist for the clinic.  

Answers, screens and routes telephone calls correctly. 

Assists patients, families and the public. 

Answers nurse/patient phone system as needed and relays information to responsible person. 

Contacts patient’s family or doctor as directed. 

Ascertains identity of all persons